Robina Removals
4.70 ยท 474 reviewsReviews summary
94 reviews | ||
2 reviews | ||
4 reviews |
Robina Removals is a family business with over 30 years in the industry. We will cater for all your moving needs with a host of additional services to make your relocation stress free.
Our services include:
- Local relocations
- Interstate relocations and backloading
- Secure storage
- Prepacking
- Sale of packing materials
- Customer Goods in Transit and Storage Insurance
Our friendly staff will ensure your moving experience is pleasant and efficient. Being a member of the prestigious Australian Furniture Remover Association (AFRA), we place emphasis on recruitment and customer service. Our staff is police checked and appropriately trained.
We are consistently achieving high levels of customer satisfaction from our customers and operate under strict rules and regulations to ensure the safety of your valuables and delivering you peace of mind that you need at the time of your move.
Our points of difference include but not limited to:
- Over 30 years of experience in the industry
- Membership with Australian Furniture Removers Association
- Accreditation to relocate Government employees
- Competitive rates
- Honest, polite and tidy staff
- Modern fully equipped trucks
- Outstanding independent reviews on Google, Facebook and Product Review
Areas serviced
Removalists Gold Coast Removalists Melbourne Removalists BrisbaneWarwick Ford
We were very pleased with the move of our household items from home to storage. The crew was prompt, courteous and very careful. We hope to have he same crew again when we move from storage to our new home. Thank you
Nathan Hillier
Leonard and the guys are the best in the game. Always professional and punctual, I wouldn't use anyone else.
Megan Leishman
Good communication from the admin team. Helpful and friendly removalist staff. Would recommend and use again in the future
Ben Burden
Mick Jason and Casey were fantastic 11/10 amazing
Lacey Farr
Highly recommend Robina Removalists. We moved interstate and found it was easy to get a quote and they had great communication throughout the process. Will and his team were amazing, polite, quick and took great care when packing all our items, which were all delivered in the same condition. In the stress of moving house, the smoothness of this process was appreciated.
Trisha CosmanJones
Lana was amazingly helpful for what was for me quite a complex and emotional move. She just took care of everything that resulted in a very smooth moving experience. We used Robina Removals twice in a period of 3 weeks and both the crews used were so incredibly helpful and kind. Thank you so much guys, I wouldn't hesitate to recommend this company to anyone. Keep up the great work.
Allison Lowe
Too easy. Very careful with my stuff. Will use again. Highly recommend.
Sandra Sharplin
Jane Turner
Moving house is never a pleasant experience, but Carl, Anthony and Lana from Robina Removals made a very positive difference to my latest move. They are efficient, pleasant at all times and punctual. They took great care of the furniture and I couldn't have asked for more.
Laura Delaney
Pablo & Jason were delightful and made the move as seamless as possible. Thank you! Highly recommend.
Jeff Byrne
Nothing but praise for this company. Total professionals from first contact to the last cannot praise the removalist highly enough, I highly recommend
Sue Stacey
I cannot speak highly enough of Robbie and his team at Robina Removals for the outstanding service with my move. The team were friendly, energetic and went out of their way to make what was a stressful move, go seamlessly for me. 5 star service, and I would highly recommend to anyone. Thank you!
Mitchell
Process was fast and professional, great job by Nick and Anthony
Jeff Pike
Sam Cochrane
Ashley Carter
Had our baby grand piano disassembled and moved for renovations, and then reassembled after completion. Excellent service with clearly knowledgeable movers. Incredibly happy with their service, and the staff were efficient, and just all round nice guys. A huge thank you to the team. Honestly couldn't ask for any better service.
Nerolie Bowden
Robina Removals we're great to deal with. I booked pre-pack of breakables and kitchen as I was having a heart procedure couple weeks before move. Just as well as ended up with 2 broken arms after a fall on Xmas morning!! So a good removalist was imperative in my condition!! The pre-pack time was confirmed day before and Jacent the lead guy was fantastic that day and the next truck day. The poor guys got hit with a summer storm as loading into new house and there was no electricity so it was dark and difficult. Couldn't speak highly enough of the team!! ????????
Lindsay Green
Guys were amazing, so efficient and no damages, 2nd time Ive used them
Phillip Philvester Mezzatesta
no hassles, no drama, just call them, they collect it and drop it off. very easy.
RONG XIA
The Robina Romovals team really did excellent for our move-out and move-in. We had big and heavy pieces of furniture, unusual house layout and unexpected difficulties, but all got sorted in a timely and cost efficient manner. ??????
Troy Bell
A completely professional moving company!! From Olga in the office to the Removalist team- Phill, Robbie and Pablo on the day, made it a move that had no stress and went very smooth. Nothing was too much for the team and certainly went above and beyond what was required. I have no hesitation in recommending Robina Removalists and thank you so much for such an awesome move. A job well done!!!
Peter Maglis
Olga and team were super helpful and super professional. I wish found these guys earlier when moving houses. Will be using them again !!
JO-ANNE MANN
Robina removals - you are a life saver! Lana is an absolute asset to that business but the whole team we have dealt with, have been amazing! Thank you for professionalism, responsive and friendly communications but mostly for delivering when you say you will. Will continue to use you in the future
Peter Israelski
This is our 3rd time using Robina Removals and once again they've made our move back into storage so much easier. The office staff are also great,acting very professionally and excellent communications.
rebecca
Would like to say a Huge Thank You. My move went without any hassles with transporting from Point A to Point B Interstate. Your drivers dedication, friendliness and communication was lovely to see. The care of packing my furniture into storage unit with making things accessible and pointed out things that would need to be replaced shortly due to the long storage condition they came from and suggestions to help with fridge smells etc., I truly appreciated this. Honestly i was nervous with the move due to past experiences and your driver and team have made this move so much easier for me and if I ever need to move Interstate again I will definitely give you guys a call.
Allen Reynolds
Leonid and his team did a great job looking after me.
madonna paglinawan
The removal service provided was excellent. They exhibited remarkable efficiency and speed in completing the task. I was initially quite stressed as the previous removal service I had arranged failed to arrive. However, upon contacting Lana, she promptly facilitated a booking with this company within less than half an hour. I highly recommend their services and will certainly engage them again in the future.
Amberley Tang
100% cannot recommend Robina Removals enough!! ???? the 4 team I worked with on Tuesday 11th April was a dream!! Mic, Darren, Nathan & Dylan are the true legends!! I couldn't be more grateful and appreciative for all the hard work you all did for my family and myself. You all are such down to earth, super respectful and diligent men who worked with such perseverance and determination to get the job done! It was a very hard work of a full days labour and glad we all got it done at the end ? you all are so kind and have sweet personalities. I am so admirable of you guys and so glad we got you to help us out. If anyone out there reads my review, please check this company out! You will not be disappointed at all! I encourage you with all my heart that they will look after you. Thank you thank you thank you so very much to Mic, Darren, Nathan & Dylan for everything & the kind admin team for organising it all so smoothly for us. DREAM TEAM SHOUTS OUT TO YOU! ????
Eddie Krawczyk
I booked an urgent removal with Robina Removals with about 4 days notice. They had no problem getting me in and thee 3 guys cleared our house in about 1 and half hours. They were at our destination in less than an hour and had our boxes and furniture in place in under 2 hours up a very steep driveway. They moved and moved again some furniture my wife wanted in certain rooms. They were great. Nothing was damaged. We will be using them again when we relocate to our permanent residence.
Daniel Rhoades
Easy to deal with and professional team. Would highly recommend. 10/10
Daniel Brereton
Helped us move from Burleigh, great couple of lads sorted our move. Lana, Leonid and Olga in the office were amazing, awesome communication and pricing. Would recommend!
Lucy Danaher
Fantastic company with great service. Used them to transfer artwork from Melbourne to the GC. Pick up and drop off was effortless. Very friendly and professional.
Leisa Bee
Great service from booking in on line, to the confirmation messages and prompt arrival on the day. Went very smoothly. Huge thanks to the team for making it so easy.
Rachel Pendrich
The process was smooth from start to finish! Thank you Lana and the team, you guys are awesome!
Diane Porritt
A great company which I fully recommend having used them on two occasions. Lana in the office is friendly, helpful and efficient and the removalists respectful, hard-working and careful.
Michael Arnold
Thank you Robina Removals - This is now the second time we've used Robina Removals. The first time was our home & the second time our business. They didn't miss a beat from the office booking & coordination through to the day of the move! Friendly removals staff made the move easygoing whilst their office team was sympathetic, responsive & efficient dealing with our changing situation over the hectic festive season move. We would definitely use them again & recommend Robina Removals for your next move. Michael Arnold Arnold Development Consultants
Rachael Salisbury
I can't speak highly enough of Robina Removals in regards to our move from QLD to VIC in September 2022. Will and his colleague (sorry I have forgotten their name) were prompt and informative throughout the whole process. We had not seen the apartment yet so we went in completely blind and Will was very calming when we realised it was going to be slightly more difficult than we originally thought. I cant thank them highly enough. I wouldn't hesitate to use them again when we move back to QLD!
Tanya Diamond
All staff from beginning to end went above and beyond more than once for me and I couldn't have done my interstate move without them. Thank you so much Robina Removals. A+++
Sarah Ahrens
The Burleigh Pavilion Group have been using Robina Removals for a long time now for all our event bump in/out needs. Lana is so wonderful to correspond with - she is quick to respond, easy to work with and kind too. The team are professional, friendly and precise - very good at what they do. We can't recommend them enough!
Nicki Moses
Reliable, on time and three guys to the team made for a quick job!
Kate Sammon
Would highly recommend Robina Removals. The office staff were really easy to communicate with and replied quickly to my enquires. The delivery staff were very efficient and proactive with moving our things to where we wanted them. This was the second time using them and would always use them in the future.
Rebecca Murray
Very respectful and friendly. Highly efficient. Could not be happier.
Taryn Drewett
I called at least 5 other companies before finally finding these guys. The service was friendly, efficient and reasonably priced. I felt so overwhelmed trying to find a trustworthy company for a small interstate backload and Robina Removals have been amazing. Thank you so much. Will never use anyone else
Suzie Kellett
I would highly recommend Robina Removals. Their customer service made the move a better experience with the staff and removalists displaying a high level of professionalism and care with our belongings, scoring a 10/10. Moving is such a stressful time in life, and these guys made it so much less stressful. I cannot thank you enough. I will definitely use them again...if I move again ;)
worldwide shippingservices
This was the first time using Robina Removals and it wont be the last time. Lana in the office was veery helpful and wouldn't hesitate in replying to my emails. The driver was very efficient with his calls notifying us of their arrival and at the time of collection he and his offsider were very good. So in summary wouldnt hesitate in recommending them.
Julie Keenan
We called on robina removals to puck up out shutters in boxes from Sydney last week and they got delievered today. The delivery man especially Phillip was lovely and took care of our boxes for us. Al our family use this company they are good price and nothing was too much trouble for them to help us get our shutters up here to qld . Thanks to Olga for fitting our boxes in the backload from Sydney to arundal we appreciate you going out of your way for us Thanks julie and mark @ arundal
Patricia Carney
I would recommend this business to all my Family and friends. On Monday the 7th November my Husband we're booked in for another company to move us from GC to Edens Landing phone call early that morning phone call sorry truck broken down, unable to move us frantic calls!! An Angel called Jeanine from Robina Removals returned my frantic call, made some call 2 hours later Mick and Carney Robbie? (Not sure) who were so efficient and helpful. Thank you Trish & Pete
eve morris
I used this company the second time recently and their service was still great. Good communication, on time, friendly staff, quick to respond to queries and professional. They have all the necessary equipment to move your goods safely and our move went smoothly
Denis Lee
Have moved many times over the years and experienced good and bad - so have a benchmark. At the end of the day it all comes down to the guys that turn up on the day - the moving guys Robina Removals sent us were exceptional - nothing was a hassle or a problem. Very professional in handling and securing - from delicate flat screen TV's to heavy bulky dining table. Highly recommend this company
John Hawkins
The service provided by Lana in the office right through to the team that moved my possesions were professional, easy to deal with and punctual. I would recommend these guys to anyone.
Scott Parker
Can not recommend Robina removals enough. Great Communication from the office staff with the logistics of the move. The boys that carried out the move were outstanding. Very careful with all our property . Piano moved and no retune required, brilliant.
Matt Wilton
Robina Removals provided the best experience we've ever had. Mick and Dillon were very efficient and professional. Moving interstate is a complex process and we were so happy with the service - not one item had any damage, which is a rarity when moving house.
Kate Schumacher
Reliable, friendly and hard working. Would highly recommend!
Ruth Higginson
We used Robina Removals to move us from the Gold Coast to Bargara. Our household furniture and goods were stored for months while we waited for our house to be completed. The service was always efficient and professional. The goods arrived in excellent condition and on time. The staff were friendly and exceeded our expectations at all times both in collecting our goods, storage and installation after delivery. We would highly recommend Robina Removals to any of our friends or family moving house. Thanks to Mick, Will, Lenid and staff..
Mish Phillips
We used Robina Removals recently to move our items interstate. Lana and the team were professional and very responsive. Our items were handled carefully and arrived on the scheduled day in excellent condition. Would highly recommend this company!
Nicki Cogley
Excellent communication and items arrived in perfect condition. Lovely delivery men and staff on emails. Highly recommend.
Rebeckah Shigolkova
The team was wonderful and so helpful to me. Thanks
Edwina Cooke
Every step of the way the Robina Removals team have made working with them easy. Excellent communication by both the office team and the removalists as to the process and timings. All my goods arrived from Melbourne to Brisbane in perfect condition and were delivered with a smile on a hot Friday afternoon. Highly recommend.
Wilson Pratt
Have been with Robina removals for almost 5yrs, I have been a removalists 25yrs and worked with many different companies from Sydney to Brisbane. I noticed a review from a certain person saying they do not pay well and there trucks break down.. to this certain person They are mechanical machines my friend which from time to time breakdown Robina's fleet is up there with the best on the road that I've driven before.. This certain person complained if he worked over 5hrs though as a professional removalist we know the days not done until the job finished, this certain person is not a professional removalists and has nothing better else to do than write bad reviews. Even after 3months ?? it also looks like he got his flatmate whom has never worked there to write the same review..?? Very sad my friend, let it go. The manager's of Robina removals pay the correct rates they have treated me and all the boys with respect which I consider them family. Having no family here on GC they wouldn't let me stay by myself on my birthday. So they invited me to there home and cooked me a fabulous most beautiful birthday dinner .. ??not many bosses would do that... To this certain person sorry it didn't work out for u get over it leave my family alone. Cheers?? Will Robina removals ??
April C
I used Robina Removals backload service to move the remainder of my items interstate. Lana was so helpful and patient over the phone with all my questions and concerns. As this was my first time using a relocation service she really helped to put my mind at ease. Great communication from Philip who turned up on time for both pickup and drop-off. Both Philip and his assistant were hardworking, quick and friendly - was such a load off my mind to have such a professional company moving my stuff. Thanks again!
Laura Head
Highly recommend! I had some stuff relocated from Melbourne to GC and from receiving the quote to arranging pickup/delivery was seamless and timely. Communication from Lana was amazing and Phillp and the guy's delivery was on time, and they were so helpful. If you're looking for removalists, use Robina Removals!
Stefano Tempesta
Excellent service, same day relo, quick and professional. Highly recommended.
William Asmar
We had Pablo and Owen help us move and it was a stress free experience. RR were a great price and the overall invoice was much lower than the competition. We will be using them again.
Zoe Hope
The boys did an amazing job doing the move for us. Amazing with time and pace. Can't thank them enough for their hard work. They had some of the hardest pieces to move. They did the absolute best job. Can't recommend the boys and robina removals enough. The office staff were lovely and helped us massively. Massive thank you to Jason, Karl and Matt!!
Dean Butterworth
The team arrived on time and first impressions were impressive, really nice guys and they made us feel relaxed before proceeding to load the truck in a smooth and highly professional manor. We considered it a difficult move from an upstairs apartment, they considered it only a minor challenge. The team are a credit to the company they work for and we highly recommend Robina Removalists for a stress free and efficient move. Well done and thank you
Asanga Seneviratne
Great experience moving interstate with Robina. Will and the team were responsive and friendly throughout. Good value for late notice backload and all went smoothly with the move.
Lisa willan
. 3rd time we have used this company to move and cannot recommend this company highly enough. They do what they say they will do when they say they will do it. Pick-up and delivery were both on time and effortless for us. Very happy to highly recommend Robina Removalist. L
Tiahna Lawler
Robina removals we're amazing on both ends of the admin side as well as the physicality of the removalists. They were on time and ready to go. They were quick and efficient and not one scratch was made on any of my furniture pieces. Wil was friendly and careful with all belongings. Will definitely use again in our next move.
yvonne bloomfield
I recently had Robbie and Pablo move my things into storage. Both very friendly and helpful men. Thank you for your .care and attention to detail, you are a valuable asset to your company. Thank you.
mISSkARA aka Kara Towner
"Very happy with the service and professionalism of ALL the Robina Removals team! Right from using the website to talking with Lana in the office (as I'm a first time user of removalists especially interstate) to the men keeping me in the loop the day before calling me to give me an arrival time. Then they brought everything up and placed them in the rooms I wanted. So lovely and professional all round. Two other friends of mine have used them too for interstate moves. Very happy and highly recommend!!! Thank you all so much! Now to get unpacking in my new home!" - Kara
Nicole Reynoldson
Professional, efficient, courteous, friendly staff from taking the booking to the moving of the furniture! Trust & recommend them highly!
chris hope
Robina Removal Company did a great job. They took great care with our furniture and the staff were very friendly. They knew what they were doing. Great job!
Geoff Frost
This is the 3rd time that I have used Robina Removals to move home, which indicates how satisfied I have been with their service. They have always started the day on time, they have worked fast, they have been careful with how they have handled all items, & each time they have surprised me with how quickly they have emptied my home. At the other end they are careful to check that everything is placed in the correct room & in the correct position in the room, & even after a long, hard day they maintain their positivity & their sense of humour. I highly recommend them.
Bec Hood
Brett Zale
Fantastic service from start to finish. The office were very helpful in preparing the move. Mick and Anthony moved us from Redland Bay to Hervey Bay very experienced and have been doing removals for a very long time. The boys knew their job and nothing was a hassle they went out of their way to help us do the things we needed to do as well as their own job. No damage not even a scratch on anything and we had 60m3 on the truck. Our new house had a steep driveway so the unload had to be done from the street quite a long walk to the entry of the house and it was a stinking hot day not one complaint they just went about making sure everything was put where it needed to be and ensure we were happy. Robina removals even hired a local extra set of hands for the day to get us in quicker. We can't speak highly enough about Robina Removals. Thank you very much for making our move easy. Very highly recommended.
Georgi Casey
We used this company for an interstate removal as we had relocated from QLD to the boarder of NSW/VIC. This was our first time using a removalist, Lana was so unbelievably helpful and friendly. She walked me through every process with such patience and kindness, it really felt like she had our best interests at heart :) They made the process so simple and stress free as well. Our stuff came in great time and exactly how we left it! The boys were super careful and considerate with our stuff! :) Very happy, recommend to anyone
Vadim Bek
Amazing service! Will definitely use Robina Removals again for an of my delivery needs! Highly recommend!! Thank you!
Sue Drakeford
Robina Removals were brilliant. Easy to deal with. Easy to organise anything to be moved, stored and delivered. Great team to work with us. Thanks Robina Removals!
Daniela Puhlmann
I used Robina Removals for many years! They are the best in the market. Professional, they are fast and take good care of your belongings. I highly recommend them. Thank you to the team that helped me to move on the 1st of November.
Mark Cockroft
Short move within Gold Coast. Hardworking, happy, professional, experienced crew. Move completed as expected from the quote. Kept well informed about progress and what to expect. Don't forget to add cost of crates and boxes to the quoted cost of the move, but this is standard practice.
Austin Carpenter
Robina Removals did a great job with my recent move. They were professional and handled furniture and cargo with care. Would use in the future and recommend.
Berny Rayner
The Guys did a awesome job nothing was a problem my mother is 98 and was worried about the move no dramas with Robina Removals went like a dream the guys where very helpful and did a wonderful these are the people you want to move you
Catherine Goldspring
I was so impressed by Robina Removals. Administrator was so accomodating and kind, team had great leadership and skill. So professional and good to work with. Impressed by the gentleness not to scuff walls and just be so efficient which you want when you are paying by the clock. We had an issue with the truck access at the new house but they copped it on the chin and smashed it out. Would highly recommend, very good experience on what is such a stressful situation!
My Intuitive Mari
Corey and Pablo at Robina Removals were absolutely wonderful, taking great care of my furniture. Thank you so much.
Charlie Carson
Very efficient and hard working team. Highly recommended
Loren D
Mick and Pablo were amazing. Very helpful, friendly, efficient, and took great care of my belongings. Highly recommend.
Chloe J
Dan was so kind and had a positive attitude despite such a challenging move from GC to tweed. I appreciate being able to have a genuine removalist working with my belongings. Not to mention the sense of humour!
shane symes
From start to finish , excellent , from ladies in office to mick and his helpers in truck Perfect moving interstate with this company Highly recommend !!!!!
Shona Philps
Lana was fantastic on booking and Will and Jason were brilliant. Punctual, careful and fast. Plus, they were both absolute gentlemen! Ill definitely use Robina Removals again. Thanks team!
Nicole
From quote to completion Robina Removals had excellent and honest customer service. Everything was relocated without 1 scratch, dent, tear, break or smudge - perfect! Lana was lovely and Strawbs and Pablo who did the heavy lifting were kind, hard workers. Value for money and money well spent - I'm happy to recommend.
Guy Lamperd
I had the boys move me from storage to my apartment on level 8 They did a great job careful and quick highly recommend ????
Vicky Coningham
Robbie and Ricardo couldn't have been lovelier. They packed all my belongings with care and consideration and nothing was too much to ask. I highly recommend Robina Removals to move your possessions.
Bev Spencer
Carl and Phil were amazing when they moved us on Wednesday. They worked so hard all day. They were very professional polite and helpful. I highly recommend them. Keep up the great work guys.
Kate Visser
Esther Simpson
Joseph Norton
Very happy with our recent experience - responsive office and hard-working, but careful, movers
lafaiete junior
They don't pay their employees properly. I did work for robina removals for a couple months and one of their trucks broke down with me whiling working. Spend around 2 hours for someone come and fix it and they haven't paid me for these hours. It was after a long day at work (more than 10 hours job)
Lafaiete Junior
Did a couple months work for robina removals until the day when their truck broke down with me and I had to wait at the side of the road for 2 hours (after worked 10 hours of a hard day) and they never paid me those 2 hours
joao Neves
Robina removals doesn't pay their employees properly. Also they are lying on the reviews. Employee has been spoiled with needles on the truck while working. Unfair company
Ross Glynatsis (Boss)
Want the worse experience use this low class mob lies on there respond and I forgot to mention they only sent one driver with no help
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