Quick and Easy Removals
4.50 ยท 1556 reviewsReviews summary
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Since opening our doors in 2007, Quick & Easy Removals has grown to become one of Australia's most reputable movers. From our Sydney headquarters, we can help you relocate to a new home in the CBD, Northern Beaches and Eastern Suburbs. We provide the experience, professionalism (AFRA accredited) and service you require for these local moves, offering cheap furniture removals that get your belongings to the specified destination on time and without damage. This applies to our interstate removal packages as well. Our experienced team of removalists can help you relocate just about anywhere in Australia without any fuss or hassle.
Areas serviced
Removalists Northern Beaches Removalists Brisbane Removalists Melbourne Removalists Perth Removalists Canberra Removalists Adelaide Removalists Cairns Removalists Townsville Removalists BundabergLeanne Tuckwell
Absolutely fantastic service from Sebastian and his team. Quick and friendly and careful.
K Lee
I need to say a huge thankyou to Kilani and Abdul !!!! These men were not only very professional but there attitude was also very positive. None of my furniture was damaged !!!! They treated my furniture like it was there own .
josh milliron
Moved Brisbane to Sydney, Dani and Andy did a great job, was a steep driveway and loads of stairs, nothing was too hard for these guys. They packed everything with care, everything safe and sound when it arrived in Sydney. Would recommend to anyone.
jay l
Great service. Fantastic attention to detail and very friendly team. Definitely recommend.
C W
Quick, Easy and Professional. Our move from the Gold Coast to Sydney was flawless. George and Maz were amazing. Great communication, outstanding care taken with all of our items, friendly and service second to none. Couldn't and asked for a smoother move. Wouldn't hesitate to move with Quick and Easy again. 10/10
Teri A
George and Khaled were great help. Very efficient and careful with our furniture
Catrina Ireland
Very impressed. Reasonably priced. Moved 3 bedroom house from Sydney to Bathurst. Our 2 removalists' truck Tetris skills were amazing!
Christine Lee
We moved from Melbourne to Sydney a few days ago. Fay was wonderful prompt and a great communicator. I appreciate the excellent work from Fouad and Fadi. They worked so hard and did a fantastic job, making our interstate move easy. Thank you.
E O
I've uses quick and easy for 3 moves now and every experience has been great. I've moved all over Sydney and each time the removalists have been punctual, helpful and friendly. Today we were hit with a lot of trouble with the lift in our old building but Rimon did a great job working around everything and the job was done as quickly and carefully as possible. Because we're only at our new place temporarily I'll be happy to use quick and easy later in the year when we have to move again.
Anthony Tan
11/10! Thank you Sebastian & Sam! ? Easy to book, polite people ? Driver was on time & kept updating upon approach as requested by me ? I had 3 pick up destinations to load & drop off & they were smooth throughout (calm during city traffic & found the quickest route) ? VERY funny guys. We had a lot of fun with Seb & Sam :) Would defs use Quick & Easy again in the future!!
Yesmien Hassan
Dane from Quick & Easy Removals helped me move swiftly and easily. The customer service and care was absolutely great and he takes alot of pride in his work. Highly recommend them??
Pascal Parsons
George & Ramez did a marvelous job moving both my son and daughters things from the gold coast to Sydney! Great service and would use again!! Thanks guys
Zema
Madeline took my booking, Mark and his colleague arrived at the stated time and cordially carried out the removal expertly and professionally . They company offered the best quote by far for my move and I'm totally satisfied with the service I received from Madeline, Mark and his colleague.
Teresa Millanta
I organised a small load to be moved for my daughter from Sydney to Melbourne. Melinda in the office was professional, efficient and personable, alleviating any doubt, as I had randomly picked this company online. My daughter was very impressed with the two men, they contacted her to organise a suitable time, as there was a time constraint on the day for my daughter, were efficient in removing her items. They contacted me nearer the delivery time, were efficient and polite. Low cost, excellent service. I would highly recommend this company and would certainly use their service again. Teresa
Max Alves
Khaled & George were absolutely fabulous in looking after my removals. I would highly recommend them.
Aaron Flew
Used Quick and Easy for a big house move from Epping to just outside Sydney. Guys arrived early, were friendly and super efficient. Packed up our large house in about an hour. Highly recommend for a trouble free move!
Craig McGowen
Imad (Alex) and Abdul did a great job moving us yesterday in the rain, which was pouring down at times. Thanks alot guys for a job well done!
Sandra Barker
I have moved twice with Quick and Easy in the past 2.5 years. I highly recommend this organisation. They are reliable all the way from when you make your booking and their fees for service are very reasonable.
Toni Madden
I am moving soon. Very friendly and helpful staff. Especially Jihan. Taking care of all my needs. Personal touch. Treated like family
samuele biancheri
Ive moved with various companies but quick & easy are just as the name suggests. Booking was smooth and the workers Sebastian & Sam were young & energetic. Did the job in under 3 hours!! They were careful with my belongings and didn't complain once about the 6 flights of stairs! (3 pick up 3 drop off) Definitely would recommend this company and ask for Sebastian and Sam for a good smooth polite job. Well done.
Nathan Tang
George and Khaled did a great job. Very efficient and professional!!
Tony Ilacqua
Ronny truck driver very efficient boys for any occasion
Lily Fonseca
Our move from Castle Hill to Baulkham Hills. Amazing service provided by Dani and Mark. They were excellent removalist. Move was very fast and efficient. No damage to furniture or any other white goods. Always smiling and very friendly. Will recommend them to anyone to use. Ensure to ask for Dani n Mark when booking with Quick and Easy Removalist . Thank you so much Dani n Mark, really appreciate your kind assistance. Thank You.
Ed B
Danny and Andy moved my house interstate. The guys were on time, professional and very friendly. Really took the stress out of the whole move. Highly recommend these guys!
paul letheby
Khalid and Goerge have been of great help. Well done
sarah kheir
BEST REMOVALIST EVER!!! Thank you !! ??
Helen Milne
Quick & Easy Removalist were definitely Quick and they made a complicted move easy. We had to have a portion in storage and a portion packed and moved to a rental. Then on 6 months both lots were effortlessly transferred interstate. They listened to us about our fragile items and took great care covering our wooden items with padded covers. Our surfboards were packed the way we instructed and all arrived safely. A wonderful bunch of people to deal with who were polite and respectfull and nothing too much trouble. Highly recommended.
Roy Vincent Trani
Frank and Chris were great. They arrived on time and were very friendly. My packages were handled well and I was able to move in the my new place easily.
elise currie
Dani and Andy did a great job moving us from Sydney to Brisbane! Great price and were very accommodating in terms of pick up and drop off. The boys got the most out of the space and took great care of our belongings. Will be recommending to friends and family. Thanks again guys !!
R S
These guys were so great! I think I spoke to Fay over the phone originally to organise everything and she was super friendly and lovely. The guys did such a great job- I didn't realise they would wrap all my furniture, which was a huge plus because it was going into storage. They really took care of everything and looked after my belongings, and took a lot of care not damage anything. This whole team took so much stress out of my moving day, which can be such a stressful process sometimes. Thanks so much!!!
Phillip Waterhouse
Awsome customer service and very cost effective, Michael and his offside did an amazing job, highly recommended
Sanket Raje
Aboud and Sam did a wonderful job. On time, all stuff was neatly packed and very careful with the handling. Well done. Highly recommended.
Pete Jamz
I had George & Khaled from Quick & Easy removals booked in this morning to help move my furniture & belongings into storage. The guys were on time, very friendly & efficient. The job was completed sooner than I expected which was great. I Would definitely recommend George & Khaled from Quick & Easy for anyone looking for a removals service in Sydney.
Christina Ntoka
Highly recommend quick & easy. The communication was great from top to bottom. Booking process was so simple. Truck was on time and both Sebastian and Lawrence were fantastic and move quickly to get everything out of the unit. Relocation made easy! - Christina
Alicia & Andrea Gunawardhana
George and Ash is a nice two guys who are the best young removalist. They are the guys that we can recommended to anyone. Fast and quick and very engertic . And they are very very friendly. Keep up the good work guys and will definitely contact you George in our future movers.Thanks you. Sean and Milani
Carapacious
I don't normally write reviews, but I needed them when I selected Quick and Easy Removals - and boy was I happy with their services! It all started with the amazing Melinda in the office, who supported me all the way through a very stressful move from the Mid North Coast of NSW to Adelaide. She answered every question promptly, gave me realistic answers every time, and generally put my mind at ease throughout the whole process. Maz and his brother were prompt, and worked amazingly hard to lift what was a very heavy and big load - everything was treated carefully and with respect, and solutions to tricky items were offered at all times. I was absolutely impressed with this mob - be straight with them and you'll get spot-on service all the way. Service: Interstate moving
Johnbosco Ofor
Khalid and George were absolutely fantastic. They moved everything carefully and seamlessly. They were patient and very professional. I do recommend them.
Mark Player
Emil Aled
Julie Kneepkens
Very happy with everything today for my move. They were on time and very fast. Polite men. Have used this company before and will again.
Peter Bennett
Third time have used this company for interstate removals. Esch time has bern GREAT, Admin staff in the office are always helpfull. Especially Faye. Removals crew arrive on time at pickup and drop off points. Kept us informed about where they were and when they would arrive. Crew was extremely efficient in packing and unpacking the truck. Also our goods arrived in good condition, no damage. Truck crew were efficient and polite. Would highly recommend Quick & Easy to everybody. Peter Bennett.
Rajeeva de Alwis
George and Dani were 5 star. Took time to take care all important items and packed well. Haven't seen any damages uou usually experience in a move. Would highly recommend.
Marco Fernando
Dani & Steve, Thank you for your assistance in our interstate move, Highly recommend. Thanks again, Marco & Emma.
Kwang Lim
Very professional and fast. Sebastian and Lawrence moved everything into the apartment within 45 minutes of arriving. They accidentally left a small dent in the wall, but came back and rectified it quickly. Will hire them again
Irina Kondakova
I hired George and Khaled Team from Quick & Easy Removals to move me from a huge six bedroom home this week. I must say these guys were the best removalists Ive ever encountered and I highly recommend you consider hiring them for your next move. They were very friendly and helpful. They did everything I asked of them. I had a lot of boxes and heavy furniture and there wasn't anything they couldn't accomplish. You guys were amazing and I will definitely be hiring you for my next move. Thank you George and Khaled Team. ????????
Michelle Koo
Highly recommended. Great rates was the starting point, but what really won us over was the professionalism and care of the two young men that came. Simon and Alberon were fantastic!! Courteous, careful and hard working. Simon, as the lead, particularly impressed us with his great leadership skills and intelligent organisation during the entire move. Thank you too to Fay in the office was really listening yo our needs and responding with the ideal solution for us.
Shane Machon
Frank and Chris were great with my move today, second move with the quick and easy team, will continue to use and recommend in future.
Kevin Ugwuanyi
Good job by Dani and Andy. Moving my stuff from Brisbane to Sydney-Well packaged. Highly recommended for anybody moving.
Tina Findlay
Our movers worked their guts out and did an amazing job with our move from Sydney to the Central Coast. Always professional, nothing was too hard, and they were friendly throughout the 12 hour day! I hope we never have to move again, but if we do Quick and Easy will be our first choice!
Daniel Hawkins
My removalist cancelled on the day of the move, i called quick and easy and they where there in 3 hours helping me move. Highly professional and friendly.
Chris J
Frank and Chris had to deliver a lounge to my parents place, and remove an old lounge to the street. Not only were they highly efficient, they contacted me well before arrival, were particularly careful with the furniture and were the friendliest and most courteous guys one could ask for. I had not heard of Quick & Easy Removals before, but I can tell you, I will be recommending them to all my friends and family. I certainly won't go anywhere else. Frank, Chris, thank you for a superb job. Chris J
Brad Whitmore
Amazing work by the team moving a 1BR with less than 24 hours notice and nothing was damaged at all due to the care taken. I could not recommend these guys enough. Don't look elsewhere!!
Kyle E
Really helpful and understanding. Manwel & Sebastian were so great!
Alli Burness
I would never use any other movers than Quick and Easy, who I've turned to four times since 2012. Ive just had Maz and Ash move me from Sydney to Melbourne, while my partner is overseas. Every time I use Q&E has been fantastic, and this time, Maz and Ash took it to another level. Maz is like Doctor Who - an affable, friendly magician who can pack a truck (or maybe his Tardis) in a way that makes your belongings fit neatly into the tiniest space. It's quite the talent and Im still amazed. It meant all my items were snug and protected for the long journey. Together, Maz and Ash completed my pick-up and drop-off in half the time I expected. Not a thing was worse for wear in any way. They helped to take apart my digital piano as they recognised how fragile it was (when I wasn't aware) and put it back together. They brought their own tools. They were kind and quiet and very professional - even more so during those tricky moments with the heaviest items when I was most anxious. I wish them both the very best - fantastic people. Thank you both!
Bevan Douse
Julie Stanfield
Positive: Value Raf and Sam arrived on time and worked hard all day. They were very professional and went out of their way to get me into my new apartment before dark. They were careful with everything I packed and nothing was broken or damaged in the process. Thanks Raf and Sam - you were amazing ?? Service: Local moving
Shona George
These guys are so wonderful! Quoting/booking was easy, communication was great. Sebastian + team arrived on time, got everything loaded/unloaded quickly, it all arrived safely and they were lovely to deal with. Couldn't be happier with the service!
Susan Hopwood
Hrushi Lakkola
Great service, strong guys. Helped me moved greatly. No issues either side and took care of my items. Thanks Maz
Giljar Villaflor
Michael and Sam are professional and organized. They took our things from NSW around 9-10am and arrived at QLD at 6am. So impressed the way this people took care of our things. Got worried as the last time we moved, got us so stressed. Quick and Easy is so lucky with people like Michael and Sam. Big thanks to you guys. 100% recommendable.
Team Jedine Adventures
Dani and steve were very friendly and fast. We had our stuff moved from Sydney to Melbourne. They were on time and sends message 30 minutes before they pick up and deliver. Very efficient removalist company.
Sheldon Paul
Awesome service. Very reliable. Would definitely recommend
Shelah Wilkins
We used these guys to move our 2 bed apartment furniture. They showed up on time, were friendly and efficient. There were two flights of stairs and they made it look easy. They were very professional and packed the truck like absolute legends, fitting everything in. They were careful with our stuff and used blankets to pad things up and strapped things inside the truck to keep them from moving and getting damaged. They did the whole job in two hours with a little help from us carrying the light furniture. I would definitely recommend them, we were very impressed!
Bubblebee
I booked a removalists service with Quick and Easy. Fay was a star at organising everything and very responsive to phone and email communication. The two removalists, Tyson and Moey, were very fast, hard working, and careful when moving furniture. Thank you.
Stuart Burrows
Khaled and George were sensational today!!!! Professional and friendly. Do yourself a favour and book these guys if you want a smooth move ??
Chloe Chamouille
We booked in Quick&Easy removals for our client over 2 days. Unfortunately our client failed to tell us more than 24hrs that they had already packed and moved! Q&E guys turned up on time to the site and ready to go only to be told rudely to leave by the client. Charlie and the guys at quick&easy removals handled this situation so professionally. I thank them for their understanding and highly reccomend the team!
Moveware Ltd
Thank you Quick and Easy Removals for choosing Moveware as the software provider. You have been our long term client since 2015. It is easy to work with you. We really appreciate your business, support and feedback, and truly value you as a customer.
Leigh Graham
I found Q&E removals to be very professional removalists.I have moved about 25 times in my life and used alot of different removalist some good,some bad!! Daniel and Mahmoud were very polite and professional.They had no trouble with lifting and moving my belongings from a storage unit safely into my new flat.They did 5 flights of stairs, with no trouble, amazing.I had no hidden extra charges and no damages and no charges to and from depot!! This is rare!!! Thanks guys for getting my stuff safely into my new flat.
Robert Benson
Khaled and George made my house move so much easier They we're curious and polite and nothing was too much trouble I would highly recommend them for your next move
Nguyen Le
Charlie Swabey
Affordable, got the job done - was a pretty hard move and some of our stuff was quite bulky & heavy. They were late by a few hours however the guys were friendly and relatively quick to load the van. An appliance did break however they organised someone to come out, his name was Vee and he was amazing! It's all fixed now and couldn't be happier, his customer service was also awesome. Overall good company for your move with some slight hiccups.
Nadiem Peck
Ros Moran
My daughter's experience of moving from Brisbane to Sydney was very good using this company. The price was good for the service and care of property received. Happy to recommend. ??
Mary Coulson
This was originally a negative feed back but I was contacted by the managing director Ayman and he rectified the matter within an hour the office were the best experience as they were always trying to help.
Dilip GIri
Susan Doan
I booked on 1st September for removalist from a storage unit to my house. I read the reviews and many 5 stars which was the reason why I have picked Q & E. I'm extremely disappointed. Not only my removalist turned up late more than an hour instead at 8am as I was waiting at the storage, they took 4 hours to pack from storage to the truck. Then arriving at the destination after 2pm, then made me and my whole family helped with carrying things inside the house. That took another 1.5 hours. I had plans to had the items carried to each room but given everything took over 7 hours already, I had to drop everything in my garage instead. To date I'm still unpacking. I never want to use you guys again. I usually don't complain but I had to this time. I paid nearly $900 for very little service.
Rory Piper
Sardar Malek
Neither Quick nor Easy!!!! In fact, super slow and rude. Stay away from this company .They are an absolute rip off and when I complained, no formal apologies were made. They didn't fill the elevator once they realize I don't have much stuff just to increase the time. Each time, they wait inside the truck for a few minutes to rest. They even talked to strangers on the way without respecting my time. When I objected the guy raised his voice and almost bullied me such that I was close to calling the police. I called their manager but that behaviour was only corrected when it was time for payment. I would have been better hiring a van and moving myself.
Arezoo Mosakhani
AVOID AT ALL COST. MANY BETTER REMOVAL companies. You need to check everything before placing a delivery order. You do not get what you think. Not a pleasant experience
Cat Wrk
Very poor business model.
Fahad Rizvi
Very poor service. Kept saying that the job will take longer time and cost more. I had to move most of the stuff myself. I was moving to place at literally 1 minute drive. The removalists wasted a lot of time and were very slow. This company should be named Stubborn and Lazy Removals!
Rachel Doyle
This company sent 3 men and they bullied me into paying an extra $600 cash saying I had too much stuff. I did not have too much and had paid a lot for the move. The manager says the men denied everything and with no receipt for the cash paid I am out of pocket! BEWARE OF THIS COMPANY
Samantha B
the guys moved very slow, they took their time that i even helped them to move my things, the guy even said to me, "if you want it to be quicker, go help take a few stuff as well". the stuff to move was only for 1 person and i didnt have any furnitures, yet it took 2 hours and 30 mins to move all stuff!! when there was no parking in front of us, the guys said they'll park their truck in the street and added, "we will doublepark and you pay for the fee if we get caught" wherein fact there were parking spots just right across us. the minimum booking is for 2hrs, and they went over for 15 minutes (intentionally!) to already charge you the 30minutes fee. i went to this company as they were referred to me, but im extremely disappointed! never again!
stase georgeff
The worst removalists ever, don't even contemplate using them. Quote you based on your m3 load then come up with greater m3 amount based on some non mathematical markings on the inside of the truck! Don't use them!!
Patricia Zattera
If I had only one word to describe the move it would be DIASTROUS. The list we sent to Q & E Removals for truck size calculations somehow ended up with another truck being required and double the price. Removalist in second truck was so abrupt and delivered incorrect boxes to all rooms. They didn't care that I wouldn't be able to move these in the next coming days as they knew my husband was required to travel for work. Almost all of our furniture had damage from chips to broken backs on book cases. Fay was quite the saleswoman and had us confident of a successful and seamless move. Would never recommend this company after all this drama and to compound the physical and emotional day they insisted on cash payment on arrival after initial deposit paid to their office in Sydney.
Fatima Elsayed
Absolutely unprofessional business. Damaged my items, and did not act as a serious business when contacted about said damage. I am appalled at the service. Called me at 5.30 SHARP on the minute to have me pay for their service, then when I contacted about the damage to my furniture, I was ignored for 10 days. Only for them to come back and say they won't do anything because I did not buy extra insurance. Fortunately for us, there's lots of consumer rights and consumer guarantees which will not let unserious businesses like this fly. Don't book with them unless you want to deal with an unAustralian attitude and service. C - grade company with C - grade customer service.
Elizabeth Joy Thomas
Interstate move sydney to noosa Worst move ever! The head guy spoke on his phone ear piece the whole time practically. While the other spoke to him the whole time in between not in English. They arranged us and another company involved in the move (Mark & Jason at NOOSA VAN Line I highly recommend) to be there at 8am and didn't arrive until the 1.5 hours. We got charged for the other companies time for 1.5 hours and had to pay in advance for Q&E for their time and later were charged for the 1.5 hours the other company sat there with there ferry vehicle and labourers Lost so many valuable items not through accidental damage but negligence and lack of professional care and service. I watch a very large antique mirror that had made the multiple trips from Home to storage to here fall right behind the Removalist who had simply moved something from in front of it in the ferry vehicle. It smashed and is irreplaceable as a one off. They hadn't even it was supported and I had it wrapped in a blanket , newspaper and cardboard box. Many boxes marked fragile were badly beaten up almost collapsed as I saw men heavy handling those. We lost 6 lamp shades as they were crumbled and even hard (not fabric) shell ones were smashed. A concrete umbrella stand was broken a whole 1/3Rd off it. A jewellery cabinet was delivered upside down!! and many items were damaged beyond repair. We have asked for compensation of only the mirror as I saw it fall behind there Removalist due to his lack of care. And for the other companies time. No refund has been offered just excuses despite going to the department of fair trading. I will let the furniture Removalist association know too and encourage all to let both departments and associations know and if you are thinking of using them don't! They don't care. Just greedy. Quick & Greedy/Quick & Dodgy should be there name. You have been warned. The cost of our move was about $5000 to move us out and $5800 to move us in and storage for a few months so I estimate we spent $15,000 and only claimed about $800 back. I WILL NEVER EVER USE AGAIN!!
Louise Pickering
We moved a week ago and we are still dealing with the consequences of this seriously poor job. The two were polite so in that way there was no issues. The biggest issue was the way things were literally plonked in the doorway of every room. Then everything thrown on top. Even the balcony was the same. They pulled apart all the hoses of the washing machine and we had to get replacement bits. Nothing was placed on a wall but in the doorways. The prices for this service reflects a quality operator, they were not! One of the gentleman working was not able to speak or read English he could not understand my husband. He was putting everything anywhere. When asked not to he didn't understand. While we contacted them once I came and saw the state of the unit, they firmly put the blame on us as my husband had paid them. I could never recommend this company. I know others, including a friend who recommended them to me, have had good experiences but this was very poor and I would avoid them it's not worth the risk. They offered to send someone out for an hour to help repack. I spent nearly 6 hours myself rearranging it. Poor service, over priced, avoid.
Luc Davaine
Used them for the 2nd time last month. First time was slow but good service. This time they took the mickey, taking seven hours to move a simple one bedroom apartment from the second floor to a ground floor house only 3 blocks away. A LITERAL three blocks..! Cost a little under $3k because they took 7.5 HOURS to do this 90 min job. A lot of breaks, a lot of chatting, a lot of not-caring for the customer. Also a fair bit of damage to the furniture because they used our sticky tape, rather than their own packing tape.
Douglas Frewin
Organised a relocate with Michael Marvin - a team member, from Brisbane to Sydney. Prior to moving he tried to sell me insurance on my goods, I expected an easy transition and thought insurance would only be applicable in the unlikely event of crash/act of God. Frustrated, Michael asked my partner that this would be a great idea and to consider it 'darling'. Fast-forward to today, we've unpacked the lounge and there is a piece missing from our custom leather modular set that was bubble-wrapped and clearly marked with my details. The attitude was certainly felt upon arrival. What I thought would be honest work resulted in up-selling unwanted premiums, retaliation, and greed. Very disappointed, steer well-clear of theft.
Glen Stephenson (Krelldor)
Fay is very pushy. I found a cheaper movers that have 1000's of 4 and 5 star reviews. I would of gone with quick and easy but Fay doing the hard sell. I just wanted a quote while I was still trying to work out where I'm moving to, but fay, wow, pushing hard to get that deposit from me and turns out Fay is the reason I went and found AAA city movers. Thanks Fay if not for you I would not of found such a good deal with AAA. DON'T BOTHER CALLING ME OR EMAILING ME ANYMORE YOU LOST MY BUSINESS SO DEAL WITH IT! Edit response to owners reply: Lets play the tape for everyone then if your saying I'm a liar!
Matador Senior
Used them to move house 10 min away which took 7 hours to load and unload 1x truckload. This was with me doing alot of the moving as one of the two removal guys "Alex" was constantly taking 10 min breaks and did not leave the truck spending a lot of time on the phone. despite turning up 5 min late "Alex" tried to charge for an extra half hour as his phone showed 2 min over when the actual time was 3 min under. Most disappointed at the lack of honesty, integrity and would not use again! Services: Local moving , In-state moving
Shane Ribet
THESE GUYS ARE DODGY OPERATORS. They have a great sales pitch. Told us how their compliant and how they take care of office equipment. no word about purchasing extra insurance until after the deposit was paid. They used a contractor which consisted of a guy with two kids. A staff member spotted them dropping 3 cartons off the back of the truck. They smashed a screen, and broke the legs on one of our desks. The removalists lied to the employer about how our screens were left left for them to move and took no responsibility for the damage. (We sent before and after photos of the damage.) Removalist said that I signed off on the job and insinuated that I should have made them wait until all the equipment was setup before we signed off. spoke to the dodgy sales person who informed me that he would have a solution for me as he had to lodge a report. a week later sent an email stating that it wasn't their fault and it was bad luck that we hadn't taken out the extra insurance. I assume if you run a removal business, that you'd have insurance for situations alike. So we pay for extra insurance against to cover their staff for mistreating our property? No duty of care, blatant disregard of property , terrible customer service. CANT BE TRUSTED.
William Park
I would not recommend this company to anyone after what I have experienced. If you still must use these people here some things to look out for. Make sure all the communications are in written format. They are quick to ring you and offer lower price or discounts over the phone but then will go back on their words. When you dispute things promised over the phone, they are quick to threaten you about them recording their phone calls but when you ask for the recordings, they will say the system is currently not working. They will also hang up on you mid-phone conversation, if they realize they are at a disadvantage. Once you have paid you deposit, they may also mention hidden cost that were not previously mentioned. Make sure you keep record of movers arrival and leaving time, and get them to acknowledge this time before they leave your property, when they come to load your belonging as they will over charge the hourly rate by 2 hours in my case. Also keep a close eye on the rate at they are working as they took nearly to 4 hours to load a 23 m3 into a truck. I have to say, the only positive experience I got from my stressful interstate move was the people (Dani and Steve) who delivered and unloaded the truck. They were friendly and efficient.
Mileva Bonett
Don't be fooled by the name quick and easy. They are definitely not that, they are incredibly slow. Do not use this company. There is only 2 of us and we moved from a 3 bedroom townhouse into a 2 bedroom place, which was a 3 minute drive between the two places and for some reason it took them 20 minutes to complete a 3 minute journey. It took them over 10.5 hours to complete the move. The head guy was talking to someone on the phone the whole time and not in English. He was taking his time like he was on a holiday. Keep an eye on them, they take extended breaks at the back of their truck doing nothing but clocking up the hours so that they can make money off you. I should have read the reviews before I booked. They lack integrity and don't do the right thing by the customer. When I complained they said that one hurt he hand doing the move, when in fact he turned up to the job with a bandaged hand. When I told them I will be giving them a bad review they offered $250 compensation to ensure I don't write a bad review, I didn't accept their hush money, I felt it was more important to inform potential customers of what may happen to them. The worst customer experience ever !
Michael Tierney
Alper Ciftci
It wasn't quick, wasn't easy. They use contractors. The one I got finished a 4 hour job in 7.5 hours. Don't be tempted by their low prices. Hire a more expensive one for a fixed price, it will turn out cheaper. I had lazy amateurs with my removals job who were professional time wasters. At every obstacle they were calling their managers. They didn't know how to manoeuvre a fridge and when I gave them suggestions, they called their manager who yelled at me for having a narrow hall. Then he threatened me that he would dump everything into my garage and leave. The people at the central office were kind. Use them at your own risk and upsize if necessary. If you end up hiring them, then mention this review and ask them to make sure you don't get the same contractors as I did.
Renee Byatt
Vesna Marcikic
Olivar O
BAD BAD BAD
Adriaan Van Wyk
We must be the exception to the rule: our stuff did not fit on the vehicle provided. Time pressure meant we landed up with 3x desks, 5x chairs, 2x beds and a heap of other quite useable items on the sidewalk for council pick up. In addition, other bits and pieces of furniture that got disassembled and lost by Q&E to try make more things fit, added a trampoline (missing springs), book case (missing shelves) and a tv (now don't have a stand) to the tally of lost and left furniture. The team that moved our stuff lost their ability to understand English in the 24hrs it took to deliver and consequently left ALL 100 odd boxes in the garage as they 'could not understand' our instructions or read what was written on the boxes. The response from Q&E was disappointing. WORST MOVE EVER (We've moved a bit in our time.) AT YOUR OWN PERIL
Salty bagpipes
Extremely bad service would not recommend.
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