Keffords Removals
4.60 · 105 reviewsReviews summary
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Keffords Removals is one of Australia's highest rated moving companies, and is part of the Whybirds Removals operation in Brisbane - a company that has been moving Australians since 1857. Our first class moving services are delivered daily to Australian families - whether they’re moving across the street, intercity, intrastate or interstate.
We pride ourselves on our personalised, caring service – so even if you're not moving in and out on the same day, we will do our best to ensure you have the same crew leader who loads your possessions, to deliver them at the other end!
Our modern equipment and storage facilities ensure minimal handling of your goods. Your possessions are packed into a storage unit at your premises, then transported and stowed in our modern reinforced concrete warehouse and protected by a monitored security system.
We understand that we are not just moving your furniture from one place to another – your life is changing. With everything you have to think about, you shouldn’t have to worry about the move itself.
So when you choose Keffords Removals for your move, you can be confident that our highly trained staff and Australia wide affiliated network are there for you – right around the nation.
Don't be surprised if you see a Whybirds Removals truck at your doorstep on the day of your move. We're all the same company and look forward to supporting your move!
Areas serviced
Removalists BrisbaneVince Ford
Moving made easy
Carla
Been very patient with me but always delivers excellent service
Junjie Yu
Great crews doing a great job
Ray Gentle
Jacqui Lehmann
We have used Keffords many times over the years with moving and storage. We always have professional advice & service and would recommend for your next move. A special thanks to Joanne & the team in Mt Isa. Nothing was too much trouble or too hard & we wish Jo & family all the best in her next adventure. You will be missed. The Lehmanns
Patrick Oriley
Guys worked hard and efficiently! Everything accounted for in working order. Great team
Peyton Eickert
Positive: Professionalism , Punctuality Very happy with the service Keffords removals provided. They were on time, professional and reasonably priced. I would recommend to anyone looking for a removalist. Services: Senior moving , Interstate moving
Jessica Travers
Gwynn Lagosha
Great people great job
Gregory Lee
Bubs North
Thankyou so much , Joanne at Mount Isa was so fantastic the 2 guys at pickup were so friendly and professional and the 2 guys at delivery were the same. Would recommend to anyone, have already to 2 people.Very impressed. John & Helen North
Lucy Hancock
The young men that came to help me were so lovely, very friendly and polite. On time and the lead fella seemed to know what he was doing. They were very quick and I was just so happy someone else was doing all the heavy lifting for me. The office fit us in last minute which was a life saver cause we didn't want to spend another week without our beds or fridge. So appreciative of your efforts, would definitely contact you again in future, thanks again guys!
Tharindu Nanayakkara
Positive: Professionalism Joanne made my move very smooth. Very good customer service and price is worth. From the packing to the delivery Boy's did a great job. Very happy. Service: In-state moving
Andrew Michael Adipuri
5-Star service from beginning to end. Absolutely recommend Keffords Removals Mt Isa to my friends & colleagues and will definitely use their services in the future. A big thank you to The A-Team: Mark, Tiff, Rick, Mick, and Josh at Mt Isa - awesome job guys!!
Palpreet Singh
Best removal service in mt isa. Move my stuff from mt isa to briabane in 5 days. Australia post take more time to deliver mails. Thanks guys
Jesse Osborn
Dannika Ponsonby
We recently had Keffords move our house full of furniture and belongings from Brisbane to Mt Isa. We have never had to organise a big move like this before but Keffords made the whole process so easy and gave us no reason to stress at all. From the first quote to the storage of our items in Mt Isa to the final delivery in our new house, Keffords have been amazing. Everyone I've dealt with at Keffords has been so friendly and helpful, even when I had to add extra boxes to load after our items had already been taken to the depot. The guys who collected everything from us in Brisbane were so efficient and obviously packed everything in the truck with care as we didn't have a single broken or damaged item on arrival in Mt Isa. We are so very happy with the service we received from Keffords and we'll be referring you to as many people as possible! Once again, thank you so much to everyone involved in our move. We were blown away with the amazing service we received.
Troy Marshall
Joseph (Bear)
Sue Wicks
Delivery of my belongings was brilliant - great service from the three guys who looked after me. They took care of my old furniture; and took time to make sure I was happy. They were punctual and efficient, and worked hard for the few hours it took to unload the truck. Am very happy with this service and recommend Keffords Removals Mount Isa.
Michael Smith
Kelly-Anne Mitchell
For those checking the reviews for Keffords Mt Isa before engaging their services, look no further - you have found the most reliable and professional removalist service. Not only does Jo provide amazing service, she actually understands your move. Keffords are just not about transporting your precious personal possessions from A to B - the staff actually do care about your items and treat the move like it was their own. Steve and the team packed the container in Mt Isa with such care. Then, at the other end in Brisbane Whybirds - wow! these guys know their craft!. Josh and Jason were outstanding in taking care of my furniture. Not one item was damaged or broken. In fact they commented on how well the container was packed by Steve in Isa which made the unpacking so much easier. They were so polite and respectful and will entertain you with their friendly banter - extremely personable and warm. Without a doubt, I would engage Keffords and Whybirds to handle any future moves. I know my possessions are in the safest of hands. Thank you Jo for making my move so easy.
Stephen Fyfe
Quick, easy and professional; everything I wanted when relocating my car. Thanks Keffords!
Michelle Piamnok
Professional, friendly service from initial contact to last item delivered into the home. Thank you, Keffords team
Debbie Woods
Positive: Professionalism , Punctuality , Value Local office receptionist was terrific! Great communication! People unloading furniture were great! Services: Moving-related packing , Moving-related storage , In-state moving
Rachel M
I dealt with Tiffany and she was absolutely wonderful. Friendly, efficient and very helpful. Keffords fit us in for a late notice move so we really do appreciate you and your team. Well done guys, we will be sure to use you again ??
Kristy Prunder
Positive: Professionalism , Punctuality , Value Was extremely happy with the service provided, the young guys were very friendly and more than happy to help, nothing was a drama. Made moving a lot less stressful. Service: Local moving
Two Dee
Good communication, came when they said they would & were friendly. I'm in a remote location too.
Denise Burlingham
Richard's Team at the Toowoomba end of our journey where amazing nothing was too much of a hassle. They went over and above to ensure our property was packaged into the containers securely and carefully. Would Highly Recommend without any hesitation. Ricks Team at the Mount Isa where just as awesome. Our stuff was unloaded carefully and professionally and we wouldn't have any hesitations on recommending this Team to anyone either. Thank you to all involved for making such a move as effortless and drama free as possible
Leonard Bartosch
It was a pleasure dealing with Keffords in Mount Isa. They were very helpful and organised. Mark the manager, and his team went out of their way to do the best they could for us. Will definitely use them again and highly recommend this team. Thanks Leonard
Belinda Wauge
Great service. Items delivered as promised and they picked up the boxes when we were finished unpacking.
Chris Wesner
Easy move, fantastic packing, will use again.
Jorgia Martin
Sam Kingi
Blue Shadow
Thank you, Second time using Keffords removal always quick and being careful with our stuff
Roxanne
My experience with Keffords with my uplift, storage, and delivery was a breeze! The uplift was quick but not negligent. They weren't stingy with resources making sure all my items would be delivered in original form. Kudos to Mark and his whole team as it definitely projects the business' efficiency, professionalism, and value to customers.
Lomot Kristina Kisokau
We were looking for an affordable removalist to have our things moved from Brisbane to Mount Isa. We came across Keffords Removals on the internet and enquired for a quote. Within 24 hours, we got a call to discuss our move. We sent an inventory list of our things and within the same day got a quote which was within our budget. They worked with dates that suited us and them and they were on time with pick up and delivery. Our things were delivered all intact and the service was professional from the office team to the delivery team. We would definitely use this service again if we need to. Thank you for the great service! Bernard & Lomot Mount Isa QLD
Mark Davis
Great team. Very careful and thorough.
Maggie Raguenes
I had a great experience with Keffords Removals, from the quote with Mark to delivery in Townsville. Furniture and boxes were in good condition I would highly recommend this company.
Adrian Cameron
Alice Nolan
Positive: Professionalism , Punctuality , Responsiveness Honest and professional service who took the time to understand what we needed. By far the easiest move we've had. Services: Local moving , Moving-related packing
Kristil Zappone
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Michelle West
Jodie Rowell
Communication was good and the removalist took care and were personable. Would recommend. Thanks.
Candice H
Absolutely amazing!! The guys made an extremely stressful situation carefree! They were efficient and well priced! Highly recommend!!
The Mc/Mac Girls
Daniela Yamamoto
Service was Excellent! The process to hire Keffords Removal was smooth; Items were handled and moved carefully; timing was accurate, communication was great! We want to thank the team that performed the whole move as they were amazing!
Shaun Priday
Turned up on time and were so proffessional and polite. What a great team
liao wilson
Godfrey Howard
John Fitzgerald
Great service, on time, professional staff, safely moved all my stuff.
Alexandra McDonough
Evgeniya Ryazantseva
Debbie Dzendolet
Simon Laing
Positive: Professionalism , Punctuality , Quality , Responsiveness , Value Good service, professional and friendly. Quick pick up and drop off. Easy to deal with. Made moving easy. Service: In-state moving
Murray Sanewski
Service and communication were excellent. Recommended.
Kylie Bower
Di Heggan
We would highly recommend your service both in pick up and delivery. Only one breakable fantastic. Staff were friendly, motivated and fast. Could not fault the office staff willing to go that extra mile by all
Janine T
Friendly, efficient company moved us from Isa to Townsville.We needed the job done in a tight time frame and we're referred to Jo who was lovely and made sure everything went as smoothly as possible. The onforwarding company in Townsville were a bit late delivering due to staff issues but at least kept us updated on arrival times. Can definitely recommend!
Georgina Dunlop
This is the email we sent to Mark and his team at Keffords after our removal experience with them: Dear Mark and team, Bill and I would like to thank you all for the seamless pack and uplift of our furniture. Moving is listed as one of the most stressful things someone can experience; and this pack and uplift was not a 'normal' move as there were many variables at play in getting it to Orange. However, you re-defined moving and it all became an experience that we actually enjoyed! We never felt any stress. This was simply because of the fact you made our move about people - you brought us a genuine care and dedication to making possible what was often not possible! We enjoyed the process because we enjoyed the interaction with you. All of you brought an enthusiasm which made the two days enjoyable - Jaiden, Margaret, Reece, Ollie, and David were all so calm and competent and upbeat and that was a foundation we could all work too. Mark, your impeccability and professionalism stand out from the 10+ moves we have had over 12 years. We would highly recommend you to anyone and would not only seek you out for your professional services but simply to cross paths and catch up again. You went beyond to make sure our needs were met, and offered a personal touch in a system with a Department of Ed which demands the necessary protocols to be followed. You mentioned on the phone you like to work with your team as a family - this was absolutely felt - you offer a true business in this regard, because it can only ever be about people. But somehow we live in a world that the majority forgets this - so it was a joy to see you reflect what the world needs to see. Take care all of you - all the very best for 2021 in all your ventures and we look forward to crossing paths again when the time comes. With much appreciation again to you all, and best wishes Gina, Bill and Zoe Service: Interstate moving
Jayne Henshall
I am grateful that Keffords were able to help me with my office move. The move would have taken me days, but it took them an hour. And possibly an avoided injury!
kevin holgate
Anna Christiansen
Keffords Mount Isa has been and continues to be a pleasure to work with. From packing up our office, storing our furniture and unpacking what we could fit into the new office months later it went off without a hitch. There was no item to big or small that couldn't be stored including our old reliable fork lift! We gave tight deadlines that were met and out of four shipping containers no damaged goods. Thank you Keffords Mount Isa
Heemi Tuwairua
Clinton Percy
Thanks Keffords Removals for getting belongings from Tsv and here too Mt Isa and holding in storage (5+mths) to home delivery, I'm very grateful for your help, no complaints here, keep up the good work. All round great and friendly service.
Karen Carlile
Could not fault the staff at all it was a pleasure
Jethro Rees
Chinnybd
Positive: Professionalism , Punctuality , Quality , Responsiveness , Value I have used this company twice in the past 3 years for removals. The pricing is competitive and the service is excellent. Friendly staff and great attention to detail. I wouldn't hesitate to recommend this company. Services: Moving-related packing , In-state moving
Ben Bendel
Tiffani and the team were awsome ,prompt and friendly service. Would recommend to any one !
No Intelligent Life - N.I.L
Nooroa Moekore
Positive: Punctuality I would recommend the company to anyone. They done a wonderful job. Service: Moving-related packing
Terry Griffiths
Pick up and delivery was as arranged, the boys were very frendly and did great work, no issue recommending your company to anyone who wants a great service.
Julie Champion
Dan henshall
peter carr
Good people
Renee Blackman
Charmaine Parker
Jane Herrick
Dipankar Srigyan
I used them to move to Perth from Mount Isa. They told me to sent our container to Townsville the next day on a truck but that was sent nearly 2 weeks later, so we received our stuff very late. I had to chase with them many times and no one even bother to give me a call despite of several messages left. We found the display unit broken and made a claim (I purchased insurance from them) but never received even any reply. Again I have to call their branch office, head office, fair trade and even reached AFRA, but nothing happened. After all that we found one of the box was missing which we did not count properly at the time of receiving our stuff. Their current branch manager contacted me and resolved the issue. Thanks for doing that.
Justin Clack
troy Willis
Gill Howard
Terrible! Would not recommend.5 hours late for uplift, with no communication. Lost numerous items, took no care in packing, removalist were dirty and touching my things with dirty hands leaving marks on them and broke a number of items beyond repair.
Colin Dionysius
Ray Cook
I can't begin to tell you how disappointed I am in your business. My goods were left in a complete mess I.e. I had spend about an hour moving things around so that I could get to everything, my 65inch tv was offloaded into the unit upside down (I'm still checking to see if there is any damage), it is very clear that whoever unloaded the truck didn't care at all for my goods and didn't care about the condition they left it in.
Mike Vonder
Not helpful at all, typical Mt Isa attitude. Never returned my calls when they said that they'd call me to update me. I had a query about moving my furniture back to Brisbane. I called 4 times and 4 times I was told that someone would call me back to answer my questions, but no one ever called me back. Ive now made another plan.
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