Fragile Removals & Storage

Julie Shore

Excellent value and service for an Interstate move. Would definitely recommend and use again.

Greg Martin

From the first contact to get a quote to the two boys working there buts off in stifling heat I couldn't be more happy with the team at Fragile Removals and storage! Although I don't plan to move anytime soon if I did I would definitely use these guys again.

mike fuller

They were prompt worked hard and took excellent care of my belongings. I've used them in the past and would use them again. Excellent job.

Viki Lawless

oliver Lievesley

I just wanted to express my gratitude to you for the fabulous service that you provide. I have moved a great deal over the last 25 years and i have never had a move go so smoothly and efficiently as this one did. The two guys were exceptional and did everything i expected and more. Nothing was a bother and as there were 2 separate pick ups before the final destination they handled it with efficiency and charm. Your pricing policy is fair and reasonable and you far outshine some of the bigger firms that promote themselves as leaders in the field. Perhaps they should take a leaf out of the Fragile Removals Book. My move was seamless and i would never use any other company again.

Tracey West

Dr Johannes Sanders

Genuine, reliable and efficient.

Ambika Srinivasan

They helped me move from my home at Glen Waverley to Clayton. They were very professional, courteous, on time and excellent in making my move as painless as possible.

Kiveshan Pather

Helped me move with ease. No fuss. Fast and took care of my belongings. Will use again for sure.

Gino Curciarello

Highly recommend Fragile Removals and Storage. They were professional. Everything picked up and handled with care and transported interstate. Delivered within quoted timeframe and not a single item damaged! Thumbs up for excellent work ??

Michelle Ford

This company were so good to work with. The booking process was fantastic. The team turned up at the exact time they booked in (8:30am on the dot) and they were so conscientious and hard working and it was the easiest move I have had in decades. I will definitely use this company again and recommend them to everyone I know.

Evangeline

The two guys that helped us move were great - wrapped up our furniture so it wouldn't get damaged, were fast and efficient, they were very friendly, and it was very reasonable pricing!

Adrienne Martin

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value Josh and the other man were so nice,courtesy,reassuring,well,mannered.I highly recommended using Fragile Removals.Yours Sincerely Adrienne Service: Moving-related packing

Jack

Good communication, everything packed and handled well, arrived during time frame given, no problem at all! Highly recommend

P Werner

Very courteous and polite. Good boys.

Dan Perera

Great service. On time. Moved from Melbourne to Perth. Great value service. Good communication Melbourne pick up was on time Delivered to Perth without any hidden charges. Friendly staff.

Megan Trant

Fragile are fantastic! Great communication, very accommodating and punctual on the day made for a very smooth move! We have 2 kids and a tonne of stuff. Very impressed and thankful at the care taken with the delicate and awkward items - the Barbie dream house made it unscathed and fully assembled!! Thanks to the boys, will definitely book again should we ever need to move.

Shane Mcleod

The whole process was simple and easy and they communicated the whole way through the move.

Alice Lo

The management and staff of Fragile Removal was so professional and made our interstate move so easy. The delivering team is particularly impressive with 29 items all unloaded inside the house within the hour! I will recommend Fragile Removals to anyone who needs a reliable contractor for a move!

Renita Carmichael

A very big thank you to Fragile Removals and Storage for the awesome job they did in helping us move into our new home. Great care was taken and nothing was too difficult for them. Would definitely recommend!

Alison Visser

We recently used Fragile Removals to move house. From the moment I called to organise our move until the moment they finished, was nothing but professionalism. Max and Josh absolutely powered through all of it, respectfully looking after both our possessions and the surrounding walls etc in both homes. Nothing was too much trouble for them. We also couldn't believe how quick they were able to move us. Thank you to the whole team involved with this move. We will definitely be using you again when we return back to our new home!!

Caroline D

The Boys were on the ball from the get go. They were on time, very professional and polite. The boys were extremely careful, helpful and chatty whilst getting the job done efficiently and quickly. Decent prices for the work done, I would reccomend them to anyone moving and would definitely use them again if ever needed.

Helen June Berman

They are punctual and very exact and very professional both times I have used them.

Paul Wiles

Ricky Bones

Very helpful and pleasant staff member my son dealt with, made life easy with handling household items for transporting east, Thanks

Mary Apatu

They moved us from Sydney to Perth and all the guys from pick-up to delivery were awesome!!! 10/10 service!! Will definitely use them again if ever I need a removalist????????????????????

Kerri Johnson

Emilie Hanson

Thank you Fragile- you guys were awesome. Such a big move and you took the stress completely out of the picture. Great work and everyone was terrific to deal with.

Arwinder Singh

Seamless experience from Quotation up to Delivery. The only company I could find that quoted me for actual volume used to transport belongings from Brisbane to Perth. Staff at both ends (Brisbane and Perth) were courteous, professional, and efficient. I can also confirm my once loaded at Brisbane, my things in the container were not moved or disturbed until delivery in Perth. Admin team was also pleasant and efficient. Price was one of the best I could find, after getting quoted by about 5 or 6 different companies.

Nicole Lisson

Excellent removalists. Fragile really worked with us to make our interstate move as easy and stress free as possible. I owe Adam and his team a carton for expediting our delivery so that we could sleep in a real bed for the first time in a week. Just let me know where you want me to send my thanks guys!

Madeline Dwyer

We used Fragile Removals and Storage for our interstate move, Perth to Brisbane. We had a fabulous experience - the price was one of the lowest we had come across, and the service was really incredible. All our items were wrapped up so securely, free of charge. Items arrived in Brisbane in perfect condition. Thanks a bunch!

John Zh

Steve Lewis

Great service from start to finish

Rob C

All around great service from collection to delivery on both occasions that i have used them.

catherine Manuell

A professional and friendly service. The guys all worked very hard on our large job and handled everything with great care, thank you for making our move much smoother!

TDG DG

A. S. R xxx

Jayde Polwarth

Amazing company. The customer service is fantastic. We've moved across the country twice using them and they have handled our moves professionally and quickly. The cheapest interstate moving company we found, plus they offer 7 weeks free storage!

Heather Dwyer

Excellent service by both office and delivery staff. Very helpful and competitive price.

Grace Pymble

Super professional, they arrived on time and the guys we're really efficient. Would definitely use Fragile Removals again

Todd Mason

Esa Hytti

Professional and efficient

Jessica Ganza

Tyler Baughen

Service was excellent, guys knew what they were doing and had my whole house move done in less then 3 hours Will use these guys again in the future

Hector Sarmiento

Excellent service, on time and the guys did the job carefully and efficiently. Highly recommend this company.

Enkhjargal Dorjkhand

Reez

Very professional, time, and friendly .

E T

Gary

Jason Ramsay

I had a great experience with the Fragile Team - highly professional, fast and efficient upon arrival. I will certainly call Fragile again when I need to move house again :)

natasha stewart

Great job. Great price. Lovely guys. Highly recommend

Bianca Condello

The removalists we had Ryan, Jack & Patrick were amazing! They made the whole day so easy and enjoyable! We loved working alongside them for our move. Great communication and extremely hard working they did not stop all day!! We absolutely could not fault them and I would recommend anyone relocating to use this team, it was a stress free day!! Could not have done it without you guys thank you so much again! It was a 10/5 start service!!

Dailin Kularatne

Fragile Removals and Storage is a very professional and easy dealing with interstate removals. The stuff from the both ends always helped us and answered all queries and they transported all our stuff with care, and the crew from the removal was very friendly and helpful. I do not hesitate to recommend this company for anyone interested in interstate removal of their stuff.

Flora Zulian

I can't praise this business enough. They are friendly to deal with and very professional. The entire process went without a glitch. They were prepared to meet our special needs, were on time, and protected my precious furniture far better than I had expected. Price was competitive. Delivery Brisbane to Melbourne was to take around two weeks but arrived in five days. I would never think of using any other removalist

Sharon Chapman

Fragile removals were great from liaising with Peter in NSW to Rushdi when arriving in WA and everyone in between Communication was always prompt and concise, the guys who did the uplift in NSW were awesome. Great pricing as well, highly recommend this company. Thank you so much for making this move so easy for us.

Joe T

Great service and people. Would use them again in the future.

Craig Davies

I've engaged Fragile Removes 2nd time now. They moved me out of my house into storage, then out of storage into my new home. The staff are friendly and professional. I recommend using them. ??

Amanda Bell

I would definitely recommend Fragile Removals to anyone wanting items, furnature, paintings etc transported interstate they were very reliable, extremely polite and efficient and very careful with all items.

David Granich

andrew kerrich

Totally professional highly recommend ,service from a bygone age Grateful

Nadia Ghazali

I moved last Friday 15Aug2014. I hired WA removals but they sub it to these guys (Fragile Removals) . Im glad they did! :) The first time i saw those guys im convinced, they are really tall and fit! Not to mention good looking too. Anthony from France and Rasz from Israel. They climbed 20 steps of stairs for hundreds times! I have lots of boxes and my kids toys as well, and also 150kg elliptical machine beside other things. They packed my stuffs neatly and carried them carefully. Loading and unloading took 6 hours. I paid 130/hr, $65 for trip, $5 for tape (optional), $7 for matteress protactor (optional) . If i use their blankets, it is free of charge. They wrap everything big/fragile with those blankets. They are really, really good at their work. And very strong, polite as well. They worked non stop, i even need asked them to take a rest and have some drink. My family and i were stress free. I will surely use their services again. Thumbs up. Thank you so much! I hope my review helps! :)

Alan Cairns

Daniel B

What a great removals company! Their pricing was fair, staff were friendly, job was done very quickly and they kept me in the know as my furniture was going interstate. I will definitely use them for future moves in Perth and would happily advise others to do the same.

Daisy Chee

Had great removalists in Yani and Tim. They were strong and efficient - and careful with my things. They also had a great sense of humour, which made moving a little less stressful than it normally is. Superb experience with you guys. Thank you.

Leo YouTube

We have now moved twice with Fragile Removals and would not move with any other company. We have moved nearly 15 tonne of our belongings with them and not a single broken/lost item. The staff are very friendly and get the job done without any fuss. I highly recommend this company!

Justin O'keeffe

Speedy, efficient, professional service and on time for pick up and delivery.

Kay Danvers

Abiramee Senn

We were quite sceptical after having a bad experience with another removalist we had used before, but Fragile Removalists were absolutely fantastic. They moved all our items without damaging anything. They really listened to what we wanted.

Andrew Simpson

t raven

The staff at Fragile are very professional and friendly. They kept me updated on the progress of the removal and called when they said they would. The service was fast, efficient and very smooth. Fantastic door to door service. A stress free service for an interstate move.

Alice Kulgana

I moved recently to Perth and the boys did a good job with packing the container. All my items were neatly wrapped and they live up to their name "Fragile". They were not shy on using materials so it was good to see that they took great care of my glass cabinet. Thanks you boys for doing such a good job!

delta zulu

Fragile Removals Perth delivered a 200 Kg Strength Station, one of 60 odd I have had delivered to the health club over 5 years. Gilad, the load-master / driver was the first ever to offer help & said he'd happily assist me to get the equipment inside the club & even upstairs to the 1st floor. Never ever received such assistance from any freight / delivery / logistics company before in 5 years in Perth. Gilad then assisted bringing the old 200 odd Kg Strength Station down the stairs & into his truck & took all packing & associated boxes away. Sterling service, highly recommend. Healthy Life Fitness Centre.

Rob St.Clair

I recently used the services of Fragile Removals and Storage to relocate to the Mornington Peninsula. The men who handled the move were courteous and polite and very experienced. The organisation is very professionally run and any queries were answered in a timely manner. I am happy to recommend their services based on my experience.

Aneta A

Amazing team! Very professional, punctual and great communication. Great care was taken when moving my items. Very pleased and would highly recommend.

Pete Mattiske

Highly recommend and would use again. The 3 guys who moved our stuff were excellent and nothing was a problem for them

Kath Loughnan

Brilliant service. Staff were so polite and helpful. Cannot recommend them highly enough!

Deryn Middlin

It was a complicated move & I was not able to be onsite for the pickup. The guys did everything as planned & were on time & very careful. 2nd time I have used them, thanks again!

Victoria Ariana

Fragile movers are a great company! They did my move seamlessly and easily for me, when I couldn't be there. Everything was very professional and punctual. Whenever I had any questions they were always answered promptly! I would definitely recommend this business! Thank you Fragile Movers :)

Timothy Meiri

Very attentive to my emails and questions. Great service with no issues and less than half other companies quoted prices.

Lauren Veitch

It's rare that you want to write an amazing review for a removal company however I have nothing but positive experiences to share. From the moment I contacted the company everyone I have dealt with has been friendly, honest and hard working. Jherome was so helpful in making sure I quoted everything correctly , Brandon was amazing ensuring everything went smoothly once it left Perth, the uplift crew were so courteous friendly and polite and went above and beyond making sure everything was wrapped well and finally Mark and his crew on the Tweed Heads end were so patient given the difficult access and I never felt like we were a burden. Can't recommend this company enough for short or long haul Moves.

lyndy boyd

Great Removal Company Fast and Eficient would definitely recommend and use again.

Dave Christison

Reliable. Careful. Efficient. ??

Lyle Tomlinson

Md Abu Sayeed

neil andrew

Moved for Perth. Everything in great condition and the guys. Friendly always ready to help. Thankyou

Chelsea Start

Myk Lou

Turned up on time and took great care to prepare all our furniture so it was protected. Professional crew in Melbourne. Turned up in perth in 10 days and unloaded quickly. Another great crew in perth. Would use again. Nothing was damaged.

Saleh Saeb

Byron Lee

Great customer service, competitive price, picked up on time, delivered on time, no problems. From a guy who moves around a lot, and has seen boxes in the back of a truck all too much, Fragile Removals no-fuss service has been greatly appreciated.

Saroj Samarajiwa

The journey to move from Perth to Brisbane started by going for quotes. We settled for Fragile because David took the time to explain in detail about interstate moving. We made the booking. Aicha took over from David and the date was fixed. Alessio and Mohammed moved everything very professionally. Got an email stating that the delivery date has been booked. Alberto, Arthur and Harvey delivered the goods. They came 1 hour earlier!! They just took 45 minutes to unload. Again very professional. The crews from both ends were very nice. Always with a smile. Please call when you get an email stating that the delivery has been "booked". They expect a call to confirm. I did not call and the delivery was moved from Friday to Tuesday. After speaking with Aicha, she managed to revert back to Friday. Will I use them again? Of course. Well done Fragile. Nothing was broken!!!

Elise Grant

Leanne Rideout

The 2 removalists were very good. Only had 2 couches but navigating the house layout wasn't easy. Did a great job.

vanessa Liberg

I had a really great experience, The team were fantastic, friendly and took so much care packing and moving my house and car. Would definitely recommend.

Jobin John

Professional.. good communication.. on time. Highly recommend.

Grady Tripp

Across many years of upping stumps, Fragile Removals are by far the best guys we've ever used. Professional, friendly service across all areas of the move followed up with regular updates. Everything arrived on time as quoted. Will definitely use again ??

Fernando Domingues

Just moved interstate (VIC to QLD) and had a great experience with Fragile Removals. They were both on time for the pick up and, later on, the delivery. Nothing has been damaged and the movers were friendly. The only point that I'd suggest for improvement is to be more responsive to e-mails, as I had sent a few e-mails with questions over time (first time utilising a moving company, had so many questions at different times!) and had to buzz them a few times for a follow up. Nothing that stains the quality, though. Definitely recommended!

Rachelle Beulke

Highly recommended. The guys did a fantastic job. They were punctual, friendly and got the job done quite quickly.

Karen Andrews

The movers were able to move our entire house in a day. They were cautious and careful with all of our items. They were friendly and professional. Id highly recommend them for your move.

Laura Benporath

Efficient, friendly and did and amazing job of packing and moving our house. Have used fragile a few times now and would use again!

Helen Mccall

These guys were exceptional, arrived on time & were very polite, they did a great job & I couldn't of asked for better service from them, thank you so much

Gabby Edwards

Extraordinary team of guys , they worked for hours filling up a huge container with my house. How he packed the container was incredible, it all went in ! A huge Thankyou to the guys who packed up Waller Place Innaloo on the 26th October! I would definitely recommend this removal company if you want a thorough , fair , your furniture well secured and covered job!

Tom G

These guys go out with my MAX RESPECT!!!! They worked like Trojans all day and got us into the new place with no fuss at all, no worries, no hassles absolute HEROES for all time.

James Meggitt

Great service, prompt arrival, and really nice blokes thanks to George and Dustin on the WA end and James and Matt from the QLD end. Very helpful and friendly.

Foster

I was very happy with the service. I will happily recommend this company to everyone.

Robert B

Enzo

Honestly, this company was absolutely amazing! I gave Fragile Removals a last minute call to see whether they could pick up some boxes and a TV for the next day and they did. They arrived early and packed all the boxes in the truck and as I didn't have a box for the 65' TV they wrapped it and covered it extremely well. All my stuff arrived two weeks later from Perth to Melb and everything was intact, not a single scratch on the TV either. The team from Melbourne were awesome as well. Thank you!!

Sheree Ambrosini

Fragile Removals were professional and reliable for our interstate move. The removalists at both ends of our move were fantastic. We highly recommend and would definitely use them for our next move.

Madeleine Stirrat

Garry Lane

I have just used Fragile Removals for an interstate move from a Melbourne to Perth. I could not have asked for an easier experience. I was looking at a couple of company's and the reviews for all were on par with each other, so it was the competitive price that ultimately lead me to Fragile Removals. The booking process was excellent and the communication from the team was great. I received an email the same day my furniture had been picked up advising me that it was already booked on the train and even gave me the delivery date and time, two weeks in advance. Which it arrived on schedule. The actual removalists in Melbourne and Perth were exceptional! They took their time, wrapped everything in boxes and covers, taking photos and taking notes. In no way did they show they were being rushed and took care with everything. I would say that the company puts more pressure on their workers in quality rather than rushing and creating quantity. My furniture arrived in perfect condition and as this has been such an easy process, I wanted to write this recommendation. I have just completed my 4th interstate move in 5 years and have used National Removals the last few times. Until the last tine they were ok. Nothing amazing but did the job. The last time was not great at all so I looked around to try another. I could not have been more pleasantly surprised. Would use these guys again without question.

Catherine

Fragile Removals were fantastic with our local move! Jack and Jack were punctual, worked quickly and handled all our items with care. We had just done some renovations to the house and they were extremely respectful, navigating tight corners and making sure not to nick any of our freshly painted walls. Would definitely use them again and highly recommend! Service: Local moving

Raewyn Naidu

Fantastic experience with Fragile Removals and Storage! They came right on time for my move and there was no dillydallying by the boys who came. They took utmost care with every piece of furniture and were very organised with paper work and how they loaded the truck. Not a single damage done to the property we were moving out of and the property we moved into. They are a little pricey but the level of expertise they have is worth every cent. Very professional service and would highly recommend.

Bryan Hope

The guys from Fragile were amazing. We have moved house many times, sometimes to overseas. This move with Fragile was by far the best we have experienced. They were helpful with the dates, arrived on time, were courteous and friendly. Nothing was too much trouble. Thank you.

Chintan Parekh

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value I moved households from Brisbane to Perth. My requirement was 10 cubic meters. Trained professionals handled my stuff and they all were very careful while moving things around. Everything was packed in the truck using commercial packaging blankets. Received everything intact at Perth :) Services: Moving-related storage , In-state moving

Bibi Mudie

Would recommend them highly. Simply the best

Michelle Hair

Ramon Israel

Made my life so much easier moving interstate! Took great care of my items and was handle with care!

Adam Bryers

5 stars Fragile Removals and Storage. For somebody who has moved a number of times and used different companies I was really happy with the service provided. Very easy booking and lead up to the uplift of our belongings for the trip from Melbourne to Perth. Special thanks to the crack moving crew of Sean, Peter and Robert who were very polite and efficient with the actual uplift with some light hearted banter added in which took the edge off the stress around the move. What really struck me was the care that went in to wrapping individual items in protective covering and loading. We are still to receive our belongings on the other side however I've got no doubt all will be well. I recommend this company.

Cassie Gallagher

Recently used Fragile Removals for my house move. Extremely happy with the service and how friendly and accomodating the boys were. I added boxes and items at the last minute as they were loading and not once was it an issue or was ai made to feel anything was too much trouble. Thanks guys, appreciate all your hard work and heavy lifting. Would recommend!

Lisa Goh

Very friendly and efficient service for my house move. Everything was handled with care and there were no damages. Allowed for a smooth transition - would highly recommend ?

Tony Windle

Very good service overall thus is the second time I've used Fragile

hayden p

Very impressed with Fragile Storage and Removals Brisbane, These guys went the extra floor! another moving company couldn't get this fridge upstairs.. 3 guys from Fragile did it in 8 minutes including removing the lamps in the hallway and wrapping the fridge to avoid damage.

Anne Milianku

Dealing with fragile removals was easy from the beginning. Moving from Perth to the southwest. The guys arrived on time and spent every minute working. I was very pleased with the price, I'm glad I chose Fragile, I would recommend them. Excellent service and excellent pricing.

Kerry Cotte

We moved from WA to VIC. From start to finish, service, communication and professionalism was excellent. The removalists in both WA and VIC were efficient and careful with our belongings. Everything arrived in perfect condition. Extending our storage time was easy too. Thanks to all your staff - you made our move across the country stress free.

Lee Faran

I have used Fragile Removals in business for many years moving delicate and valuable objects and have always found them exemplary in their professionalism and knowledge. They have provide excellent advice and solutions in complex freight issues. Recently I used them for a domestic move that was highly stressful and their sensitivity and the care they took made the experience smooth and quick. Over the years no items have been damaged and everything has arrived on time on and budget, regardless of scale, fragility, and tight deadlines.

Gourav Sharma

Booked fragile removals to move my entire house furniture from Perth to Melbourne, they provided me the best quote and furniture came over without any issues whatsoever. I would highly recommend them. Booked them for a 2nd time and this time and boy they didn't disappointed this time either. I had same pleasant experience as last time, no fuss and quality work.

Jenny Watson

Danny and Jules were brilliant-they coped with a truck breakdown beautifully! And managed to keep us in line too! Thank you so much!

Kirsty Shiells

Efficient and complete the job.

Hendrik Niemand

Well mannered and efficient removalists. The lads were on time, explained all the details clearly and took great care with all our belongings. Was a clean and efficient job without damage to the walls and doorways. Can recommend for time, availability, professionalism and cost.

Cindy Carr

Very professional helpful reliable attention to detail took that extra care with my furniture

Adam Drinkell

Ive used Fragile Removals and Storage several times over the past six months to transport goods from Melbourne to both Perth and Brisbane. Professional service all the way through the process. All goods arrived in an as packed condition, even the particularly fragile items. I would recommend this company.

Tom Higgins

They were just fantastic from the moment they arrived, they collected all the information and followed it to the letter. Worked super hard and super fast, highly recommend

Rach Kezza

The boys were on time, professionally and efficient. Unfortunately it was raining during our move, the boys did their best in slippery conditions. Will definitely use Fragile Removals & storage next move. Thanks boys

Marie Davison

Very happy with our move using Fragile Removals, the removalists were very great and loaded the truck in a very proactive and experienced manner. Would definitely recommend their services.

Maddy Honey

Amazing removalists! Have moved with them about 4-5 times, and they've been prompt and reliable. The guys have been super quick with loading the truck and don't muck around, this plus they're excellent prices have meant our moves have been much less compared to quotes by other removalists. I just had a short notice move last week, and they had me packed up and moved within 2 days of my phone call. Everyone I've spoken to from Fragile, the booking team, payments and movers have all been the best of people. They'll always have my business.

Saurabh Talwar

Rob Klemm

Easy organisation at a difficult time.

Cindy Evans

Seamless experience with this company from my initial enquiry and booking, to pick up in Melbourne and delivery to my home in Perth. Everything arrived safely which I am extremely grateful for as it was my late mother's precious furniture. Great communication throughout the process. Highly recommend.

Emma Schiffmann

Bulat Kadyrov

We employed Fragile Removals for our moves from Sydney to Perth and later from Perth to Brisbane. On both occasions, their service was outstanding. Our belongings arrived in perfect condition and ahead of the expected timeline. Their customer service and moving professionals were exceptional.

David

Fragile Removals/Smooth Movers have been very professional and responsive both during the booking period, throughout the actual move and at the conclusion of service. Emails and phone calls have been hastily and efficiently answered and the crew who actually moved us were just as helpful. Texted prior to arrival, took great care of our goods and then respectfully moved them into our new address. I highly recommend Fragile Removals/Smooth Movers to anyone who wants an expert job done at a reasonable price. We will of course be using their services again if ever we should move. Customers David and Anna

Caw109 Na

Guys picked it up and dropped it off with no damage and no fuss so no complaints whatsoever.

Leanne Finnimore

Ashley Wright

Janet Tyrie

Would highly recommend this Removalist company. I employed them specifically to move not only furniture but also some huge pot plants to a location that had quite awkward access and yet the two young men managed it without any fuss or bother and very cheerfully too. Nothing seemed to much bother for them. They ensured that my move was as stress free as it could possibly be. Thank you.

David Griffin

Outstanding Labor and Customer Service

Mason Bailey

Great service, good price and the whole house was packed up, moved and unpacked quickly and easily!

Salas Chota

Great service and great guys! Thanks for the prompt response to my query and for quick resolution. Your assistance in moving my parents was first class! Happy to use you again the future! ??????????

Abhishek Wagke

Amazing guys. Did a great job. Thanks

Elevation Drafting

Top quality movers, friendly and professional, I've used these guys a few times and will again in future!

Steve Russell

Excellent and professional service for our recent move from Melbourne to regional Victoria. I would highly recommend this company to take care of your home removal needs.

Deanne Gangell

Provided great service and treated both myself and my furniture with respect. I highly recommend them.

Sam McEwin

Thank you to Rob and the team at Fragile removals for once again providing a flawless furniture removal service. We have moved 4 times in as many years and used Fragile for every move and they have never let us down. In fact I think they may have raised the bar on this last move. I would definitely recommend Fragile and will certainly use them for our next move, although hopefully that will not be for sometime now. As effortless as they make moving, it's still a major pain in the... Thanks Fragile.

Todd Smith

Great team of workers awesome boss having fun at work makes it a lot easier still learning the ropes but everyone is helpful and accomodating

Tessa Mihailou

Nice and fast, good blokes.

Diana Virtusio

They are called Fragile Removals for a reason. The team are very polite, took care of all our items and made sure that it won't get damaged during the move. ????

Jodie Lamb

Louise

I recently moved from Western Australia to Victoria. Fragile Removals' service was very professional and friendly. I would recommend them for your next move... without hesitation. Well done guys ??

Steve van Barneveld

Friendly team particularly at our unload into our apartment in Perth. Quality service and no issues. I would use them again and recommend to others

Maricarl Alix-Guzman

Highly recommended! They handled 2 of our moves and they have been reliable and very efficient with the time.

Paula Smith

Done alot of research of removalist companies before deciding to go with Fragile Removals. From start to finish they were fantastic! The 2 guys called me about half an hour before they arrived which was very handy, they turned up exactly on time and got to work. They were both very careful with all our items but worked at a great speed. Once our place was packed up we offered them to stop fpr lunch but gracefully they both declined to stop and moved on with taking our items to the new place. Mark who was the lead was super helpful, very kind and friendly. We were very pleased with how the move went and would not hesitate recommending their services to anyone. The cost for the removal was very clear from the start and very very reasonable for the service they provided. Will definitely use them again for our next move!

Brad Raw

Really organised, took the time to ensure all items protected and made it easy especially with a large fish tank

Natasha Stokes

Very friendly, respectful, careful and prompt.

Andrew Birchley

Fantastic job. Friendly, helpful and reasonably priced. Mark deserves a xmas bonus.

Mehdi Khaleghian

I have used Fragile removal twice so far during the past few years. The drivers/movers were on-time, polite, and professional and moved our fragile items with lots of care. Also the last time I used their service, an incident happened during the move but I was fortunate that their customer service, Kate was very diligent and followed up the issue until it was resolved Very happy with their service and value and would use theirs again Service: In-state moving

Mary Hanna

The team were polite, friendly and professional. That's what you want from removalists. Would highly recommend and using again!

Ryan Richardson

We had our move completed by Phil & Tim. They did an amazing job with great care, and completed ahead of budget. Definitely recommend!

Grant Stewart

Michael Ghaly

I was highly impressed by the care, professionalism and speed at a very reasonable price. Provided great care with wrapping and protection of our prized stuff. Thanks Fragile for a superb service I would certainly recommend then to friends and family

Luigi Foriglio

Very professional removalist company, great communication and trained personnel. Thanks

Narcy Alegre

Friendly and professional. I will highly recommend Fragile Removals.

Clac Clackerson

The two guys did a great job. No complaints from me!

Vanessa Leigh

Great job of moving me into my new home! Thank you for the excellent service!

Scott Theggie

Always amazing service

Carly Jeffrey

All the gentlemen that moved my furniture were wonderful. Wrapped all my bed head in wrap before going into blankets, my brand new fridge arrived totally undamaged, everything surviving the long 3500km journey across the country. I packed all my own belongings really well. They were on time for collection and delivery, called and texted when on their way. Free storage in Melbourne helped me have time to find a new property. Couldn't recommend enough.

Daniel McAllister

Ruth Cadman

The man were very good and efficient and careful in their packing and storage of our goods. They were great when it came to setting up at the new address..

David Drezner

Use this company if you are looking for good removalist

Kanishka Cabraal

Brian Pleysier

I will rate these guys a solid 9 ?? - not because they don't deserve a 10, but because you always want to leave some room for improvement! Great communication, friendly and very capable service, competitive pricing and most importantly they say what they are going to do and then do it - all the while keeping you updated. This is (unfortunately) rare to find with most companies these days. Thanks a bunch!

Louisa

Nicolas from Fragile Removals and his colleague were fantastic. They arrived on time, were really polite, packed everything carefully and delivered it quickly and safely. Nothing was damaged and I was overall very happy with the service. Will definitely recommend and use them if I move again.

Samuel Spencer

I booked an interstate move with the guys at Fragile removals. Booking the move was easy, plenty of follow up calls from Peter to confirm. The uplift guys (Shaun, Danny and Matt) were great! Had a good chat and laugh, very careful with wrapping the goods and packing into the truck. The guys that delivered the goods (Jherome, Oliver, Chris) were all great blokes, smashed out the unloading, very professional. Thanks!

Judith

Very helpful workers who did a great job moving. Professional and careful.

Sebastian Seeling

This company was fantastic. Specifically the guys we had; Igor and Marcio. They were on time to the tee, did the job quickly and efficiently. Couldn't fault a single thing. Friendly and professional. Highly recommend this company.

James McCluskey

David Drezner

Great service by this removalists company. Polite and friendly, fast and efficient. Wrapped and boxed everything. recommended

Leonie McDerby

The level of care and professionalism by both pick up and delivery teams was exceptional for my move from a Melbourne storage unit to my new home in Perth. Each and every item was recorded and carefully wrapped so I felt confident my belongings would arrive free from damage. From my initial quote to delivery I can't fault the customer service received from Fragile's administration team and multicultural teams doing the hard packing and unpacking work. Thank you for relieving me of some of the stress levels for the move, and your after service follow up is much appreciated.

Andii Lee-Stewart

I was really nervous originally due to the last removalist company we used ended up breaking majority of our things beyond repair from lack of care or securing the load. However fragile removals really came through for us, they called ahead with an expected arrival time and actually arrived at the exact minute specified. Mark and his team (Dylan and an older gentleman, i unfortunately did not get the name of) did an excellent job. The level of professionalism and care shown while moving and securing all our things in the truck was amazing. Everything was packed and secured tightly, and all this was done very quickly in a little over an hour. very impressed, definitely will be using this service in the future.

Jane Doe

Excellent service! Ryan and Max were friendly, efficient and so fast. I couldn't believe how speedy they were. They packed everything to perfection. Bree from Muval was also exceptional and procured Fragile Removals for me. Excellent experience all round with professionals. Can't recommend highly enough. Thanks guys and girls!!

jade baz

Excellent service received from this company, I have used on two previous occasions without any problems. Very prompt reliable service, well-priced and they take care packing each item. Thank you ?

Tom Wakeman

Just recently moved and had fragile removals do the job for me, it was an excellent service. The workers were polite and took care of all my belongings, everything was protected professionally and everything which entered the truck came out the other end in the same condition, many thanks

Remy Barlow

Great work, thank you for the efficient service

Wian van Rooyen

They were able to book me in at late notice and then helped me to pack a few of the more fragile items I was unsure about. Good communication, everything arrived in one piece and also a reasonable price.

Gary Bartlam

The guys were awesome. Unobtrusive, respectful, skilful and I am still in awe at how they fit everything in to the storage space we had. They were determined to make it work for us. Also noticed how well supervised the job was from a safety aspect as well. Hope we can get the same team when we move in to a permanent place.

Jackie Cook

Brilliant service! From first contact to last contact, attention to detail and customer needs made my moving experience pleasant rather than a nightmare. It was the first time I had moved in 24 years, it was daunting and extremely stressful. There was a lot of stuff to move, the two young men who coordinated my move were amazing! They knew exactly how to tackle the job, they were quite fast considering the amount they had to move. They were very polite and had a lovely natures which put me at ease and lowered my stress levels. The whole experience was more than I could have ever hoped for. Fragile Removers and Storage will definitely be my go to company. I will be recommending them to everyone I know! Thanks Guys!

Thinus van der Merwe

Great job with out house move Perth to Sydney. Great service!

Yoni Paluch

Great company, easy to deal with and super quick with the move.

Naz

These guys were great! I really couldn't be happier with the caring & professional service provided every step of the way! 10/10 guys, well done! I am recommending to everyone! Naz

Vijay Kumar

I recently used Fragile Removals to move in Perth. They were so patient and at the same time very efficient. It was very stressless and they were so careful with everything. Thanks so much for your help

Daniel Hickling

I am very pleased with the team from Fragile Removals and Storage on both ends of a move from Perth to Brisbane. The communication was great and they turned up when they said they would. They provided a professional service and I was very impressed with the speed they completed the move and everything turn up in a good condition. I will definitely be using Fragile for all my future moves and highly recommend them.

Renee Thiedeman

I used Fragile based on a recommendation from a friend who had used them a few times. Their hourly rate was really competitive compares to other removalists and my dealings with Peter in the preparation phase were really easy. On move day, the three gents in the truck were friendly, professional, got all my belongings in the one truck load through careful packing, and got everything delivered safely.

Jacinta Houzer

Great removalists, no fuss, got on with the job. Very efficient. Very polite. Would recommend.

andrea davis

Can't fault this company. My belongings arrived safely, Peter from customer service has been prompt and friendly and the service and removalists were polite and on time.

andy zhang

I used fragile removal removal and storage through Muval for my interstate move from Melbourne the Sydney. The service has been excellent, they were really careful with my items, they kept me informed and turned up on time. Highly recommended for interstate removal, it has been such a relief to see all my items arriving in Sydney safe and intact! Service: In-state moving

Pratik

Elaine Saward

The guys were early. They were very courteous and even moved a bed from one room to another for me.Would definitely use Fragile again.

Lucas Shapland

Let's face it moving people's belongings is a very tricky task and it's nearly impossible to expect everything to be perfect. My whole experience with FR was great, from the admin through to the two guys that did the move. I wouldn't hesitate recommending them. Thanks guys.

E C

I used fragile to move my house from Perth to Adelaide a full container during January the busiest and most expensive week of the year to move!!. Fragile were extremely competitive on price (by multiple $1000 of $) the team who arrived and packed the container and our kitchen were fantastic. They were so thorough and wrapped everything in blankets etc we knew they are called fragile for a reason! The customer service was adequate and they were happy To talk through their quote etc at length. The delivery by their subcontractor into Adelaide was very well done and everything arrived safely nothing was broken. A few communication issues with the container arriving in the afternoon instead of the morning but we are fairly relaxed people and happy to go with the flow considering what we had saved by choosing this provider. Would happily Recommend them.

Tomer Pinhasi

I done removal yesterday with 2 guys it was really good and quick job!! From the storage to Rockingham shopping center!!

Kelly Barker

The team was so fantastic! We have moved furniture etc across the country and everything arrived safely and in amazing time. Very happy to recommend them

David Lyons

Great! The two guys who came (Brad and Brian/John) were brilliant! No pissing around, got stuck in and had no dramas. Two gentlemen that treated us and our belongings with respect. Very reasonable price too and quick. We will use again if required.

Yasir Mursalin

Excellent service, on time and true professional.

Remy Barlow

Great service from the lads, nothing was too big or too small. Have used fragile 3 times now and will be using next time. Cheers

Carmel Scaffaro

Very professional very caring for our goods Very polite - and patient

RYAN SIMPSON

I would gladly recommend fragile removals to anyone. Not only were they the cheapest in price by far the service they provide was second to none, the guys were great and very professional and very easy to deal with. Fragile made our move so easy and hassle free it was such a excellent service

Matthew Hall

Excellent service all around, move all went according to plan, the two guys were efficient and courteous, will be using again in a few months

Chris B

The service was excellent and nothing appears to have been broken. The guys in Melbourne did a fantastic job fitting everything in the container and deserved special praise. They must be masters of Tetris :). They worked very hard making sure everything was properly wrapped and secured. I had a cleaner working in the house on pick-up day and she expressed to me how good a service I was getting from you company. I was very stressed by the move and your company made it so much more manageable. I will certainly be recommending this service to everyone. Thank you.

Alannah

Lily Kiefer

Great service. The guys were quick and very helpful. Have used twice now.

Al

Very professional and polite. Helped my move in the northern suburbs in no time. Will use them for future moves. Highly recommended.

Cody Wyatt

The 2 men that come and moved us to our new place were hard working and took alot of care with the contents of the house. Would definitely use again Thanks cody

Yesid Pineda Molina

I explored a few different options for an interstate removal (Melbourne-Perth) until somebody recommended Fragile Removals. Upon I uploaded my information I got an accurate (cubic metres) and affordable quote (almost half of the price compared to other providers). Peter managed my booking through the whole process, Ella answered some of my calls and solved my requests and questions and Adam in Perth arranged the delivery on time. Both crews in Melbourne and Perth carefully handled my goods, not even one scratch on my furniture! My car and motorbike were also picked up and delivered just on time. Thank you so much guys. Honestly, your service exceeded my expectations. I highly recommend Fragile Removals and without doubt I would hire them if required in the future. Services: Vehicle transport , Moving-related packing , Moving-related storage , In-state moving

Lenard Francis

Fantastic service I will be using the company again

Paul Ankomah

Just a quick message to say thank you to the boys who came and helped us move from Rochedale to the Gold Coast. I've moved a few times and this by far has been the easiest experience of I've had. The guys who came had great attitudes and even took a minute to sit down with us after the move and have a chat! will definitely call back if we need!

Heather Garth

Mimi Engstrom

Have used Fragile Movers twice now for interstate moves. Friendly, responsive, and keep in contact on day of move. Would use them as I know they are reliable!

Chan Neang

Super friendly and professional. Very efficient with pick up and drop off. Would definitely use them again.

Rachael Sutcliffe

We had a flawless experience moving from rural Victoria to Perth. The guys took great care in the packing process and it was a very stress free move.

Saleh Saeb

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Lamiya Iqbal

They were very professional and did everything in a timely manner. All our furnitures and belongings were handled with a lot of care.

Sofie Von Magius

We were so happy with Fragile, we moved from Perth to Brisbane. The two guys in Perth (I think their names were Yani and Mitch) were so thorough. All our stuff was wrapped and covered and stacked like a good game of tetris. Everything arrived in perfect condition. Thank you! Was a very stress free experience for such a stressful move across the country during a pandemic :)

Steven McCorquodale

Quick,reliable and nothing broken.

sunni le

Kim Merlino

Highly recommend Fragile Removals. I moved from NSW to WA which was nerve racking. The teams were great at both ends of the move.

Patricia Burton

Great company, fast, efficient and great value. They are really friendly and helpful and we absolutely recommend them for a great hassle free move

Chandan Sengupta

Colin Tran

2 x removalists (Bradley & Dennis) + Truck - Arrived 5mins early to my place. - Removed all my furniture and personal items in boxes efficiently and safely into the truck. - Arrived to my new home directly after I arrived. (They did not waste time on the road) - Unloaded all my items and furniture out of the truck, and placed my furniture into my 'wanted' arrangement/floor plan. I honestly was expecting both Dennis and Bradley to complete this in 3hrs (including 1hr travel time), they unexpectedly finished pick-up, drop-off and arrangement in 2hrs. I'm quite impressed with both Bradley's and Dennis's efficiency and would highly recommend Fragile Removals & Storage. - Colin

Tasneem Muskeen

Great service from booking to actual move. Friendly and efficient team. Thanks for job well done ??

Sam Kopra

Friendly movers, worked very hard and did a great job.

Thomas Karageorgos

James Trewenack

Fragile moved our stuff from Melbourne to Perth with no damage and made every effort to accommodate our plans which changed a few times causing us to rebook services. Thanks!

Jill Atkinson

The 3 guys were brilliant working in 35c plus conditions. All of our property arrived safely. Absolutely, no scratches nor damage. Their attention to detail was impeccable. A fantastic job. This is the 3rd time I have used fragile removals and will refer them to my friends

Sarah Davies

From first contact of queries, booking, payment, emails, pickup and delivery was all precise and on point .. true to word n quick delivery from Syd to Perth highly recommend their services

Emma Fay

Three of the boys from Fragile moved our large family house in Malvern East and they were absolutely fantastic. They were extremely efficient, professional, friendly and polite and we had no problems or issues. We were so appreciative of all their hard work! The company itself was also great to deal with...coordinating the date and time for the move was quick and easy. We were organised with all our packing which helped reduce costs too. This was my third or fourth time using Fragile and each time the experience has been the same...I would not hesitate to recommend

Ray Binstead

From initial enquiry, right through to the final delivery of my furniture and personal belongings, the staff and team at Fragile Removals and Storage were extremely helpful, thoroughly communicative, and treated my furniture and belongings with the utmost care and attention. I chose to use the services of this business to move a smallish consignment of furniture and personal belongings from a Storage facility in Brisbane, to my apartment interstate in Melbourne. Pricing was competitive and reasonable, and the flexibility of being able to hold my goods in Storage at either, or both ends ( Queensland, and Melbourne) made planning and flexibility extremely easy. The removal teams at both Brisbane, for pick up and Melbourne, for final delivery, were extremely polite, friendly and professional in the handling of my belongings, and kept me informed at all times as to their progress in the pick-up and delivery process. I would thoroughly recommend the services of this business to anyone. Many thanks " Fragile Removals and Storage " to you and all of your team.

Richard King

The end to end process was excellent. This enabled accurate estimates of volume and cost. The insurance process was easy to follow, and the pick-up was on time. The team did a great job of wrapping and stacking the load to minimise the space we were paying for. The team worked well together and were very polite and helpful. There were no surprises in costs or additional requirements. At the destination everything was delivered un-damaged including my prized Ducati. The team worked efficiently and safely and nothing was too much trouble. During the quote process, the Project-Manager checked out the the multi -level house and sloping block on-line and was able to adjust the quote accurately to ensure there were no surprises. The overall cost was very reasonable for an interstate removal requiring 2 trucks. Thank you. Richard and Cathie

K Perez

The driver Chris and the team provided high quality service, very attentive and great communication. They took great care of my stuff and made moving much less stressful. Thank you so much!

Raya M

Quick and very professional. Recommend to other people.

Claire Rafferty

We are so impressed with the service at Fragile Removals! There staff are professional and very friendly! They took such good care of our possessions and made the move stressfree! Will definitely be using them for any future moves

Veronique Armansin

Jack Sales and Patrick Beech did an awesome job very professional with great work ethics. I would highly recommend these young lads.

Tiffany L.

I'm happily giving you guys an 11 out of 10!!!! From when I made the booking down to working with Alex and Joseph in Brisbane on moving my furniture. Wow I could not be happier with the service. The guys were so respectful and helpful and friendly. Made my move stress that much easier. I couldn't thank them enough. I was referred to you guys by a friend and I will certainly use you again in future and recommend to anyone who needs a removslist. Thank you so so very much. I am one happy and very satisfied customer. ??

Peter Cocks

Professional, accommodating to changes, and friendly efficient removalists. 3rd time customer. Great experience.

Steve Ousey

VIP Food Critic

Best removalists I have had! Friendly, efficient, productive! Thank you Igor and Marcio!!

Nicolas Spadaccini

I had the best experience with fragile removals! They did Everything you'd expect from a removalist plus they wrapped every piece of furniture with either blankets or plastic. Highly recommended!! Services: Moving-related storage , In-state moving

Mahdi Al asadi

Extremely easy to communicate with the entire crew. I felt that they went the extra step with the move. Was kept at ease that my furniture would reach its destination without any issues. Would highly recommend.

Luke James

Great service on my big interstate trip. Highly recommend

Doug Nicholls

HOBO feeble

U can't go wrong with Fragile, they'll sort ya out and leave ya thinking moving isn't so bad anymore, highly recommended ??

Jane England

Very happy with the service and the removal from Fragile Removals & Storage. The office was professional and friendly. The removal guys, Nico and Pat, were wonderful and took great care, and were happy to move the couches around when i changed my mind! The cost was very reasonable. I wouldn't hesitate to recommend this company. Thank you for a stress free removal!

Chris Palmer

Merryl Bradley

Fragile movers took a job at the last minute when another company didn't turn up and they were very quick, professional and explained to me things I may not have known as in ohsc with storms which others I have used haven't, the two guys that did the move went above and beyond to help me, even after doing 2 jobs before mine, as I was in a bind with having no one, their help was very much appreciated. Job very very well done, will definitely be using fragile again and will be recommending them to everyone I know.

Paula Barca

Kevin Goddard

If you are looking for a professional, affordable, organised and down to earth removalist look now further as these guys are the A-Team. Very punctual great time management skills and they handled our belongings as if they were their own. Thankyou again for your fantastic help Fragile Removals we will get you again next time we move!!

James Watt

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value Our furniture was treated with great care. The Staff were friendly and had a positive attitude despite this being a challenging move. I have used Fragile before and would recommend them to anyone. Service: Local moving

Andrew Watson

Great Service, very friendly staff and were able to help with disassembling and reassembling some items, which was greatly appreciated. Thanks!

Mark Lyons

I used Fragile in moving homes from Melbourne to Perth and they could not have done a better job. Easy to deal with and communicative the whole time, movers friendly at both ends, delivery time well under estimate and everything accounted for and in perfect condition. Thank you Fragile, I know who Ill be using for my next move!

Dustin Hayes

Great work ethic and amazing staff. Always on time and get the job done fast and efficient.

Vicki Chalmers

Positive: Professionalism , Punctuality , Responsiveness , Value Everything from start to finish was excellent. No hidden costs. Services: Moving-related storage , In-state moving

Tania Burgess

We had to move 10 moving boxes plus pictures and a timber chest from Perth to NSW. The communication was clear and accurate and we received our goods, without incident, within 3 weeks. Would use Fragile again.

Alice Kulgana

Just moved from Brisbane and am happy with the service from Fragile. In Brisbane all my items were properly protected with different kind of materials. The boys in Perth followed up on the same level. They quickly unloaded the container and everything was unwrapped by them and put in place. Interesting to see that the service is overall on such a good level!

Jeffrey

Fantastic experience with these guys

Saji Padmaraagam

Truely professional. We moved our household goods from Melbourne to Perth. Amazingly, good service from day one, till they unloaded and assembled our things at Perth. Will always remember and recommend them for moving things across states at Australia. You guys are awesome.

Sofia Milianku

Had a great experience moving due to the fantastic work of our removalists. They worked very hard, never stopping and were very respectful of our needs. Will definitely recommend them to everyone.

Leanne Nunns

Very friendly, helpful and careful with my furniture and goods. Would recommend.

Sarah McCartin

The drivers were punctual, friendly, helpful and I was very happy with the service and price.

Mandy Hoey

We have used Fragile removals 3 times so far. 2 interstate and one regional Vic. The removalist guys are always so nice, polite and nothing is a bother. The service from booking to end delivery has always been smooth sailing. We'll be using them again.

Aud

Sarah Watson

I will definitely use Fragile again. Everything from the initial booking, to the follow up confirmation and the day of the move was highly professional. On the day of the move the removalists were on time, they called ahead, they were very polite, explained the contract and were very efficient. They were incredibly careful with the old jarrah floorboards in the house and protecting everything from damage. It was very hot the day of the move and I was surprised by how quickly they worked. Thanks again!

Rachel Morton

We had Matt and Niall and they were absolutely fantastic movers! They took such good care of all our items, properly wrapped them up with blankets and strapped them into the truck, and were wizards with storage box tetris. They were both super professional and hardworking (they were moving for about 7 hours straight!) that we could not be more thrilled with their work ethic. Such absolute gentleman! Highly recommend.

Azman Shaari

Diss Perera

Reliable, affordable service and very supportive staff

MamaT

Great service, would definitely recommend Thank you ??

Annie Dures

We have use Fragile 3 times and they never dissappoint. Handle your furniture well and take their time to ensure safety and not damage..

francesco sancetta

James Peletier

A good crew! Communicated well, cared for our stuff and respond to any questions. I recommend them ????

Tanya Zappala

this is the second time i have used this company and they really get in and get the job done... for a company that charges by the half hour I would assume they would take their time but these guys really want to get in and get out. But more importantly they do it with care. Both times I have watched the boys take the time to help each other move round tricky corners and wok out the best way through rather then just push it through. Thank you, will use you again...well I hope I don't have to move again in a hurry!!

Brannon Valmadre

Benjamin Remaj

Good customer service. No hassles with pick up or delivery

Jamie Kutasovic

The guys from fragile removal did a great job. They showed up right on time and were very friendly and professional. The price was also very good for the busiest time of year. Unfortunately one of the guys hurt himself during the move so we waited an hour for someone else to come out. We weren't charged for that time and were kept well informed about what was going on during that time. I will probably use these guys again.

Ian Critchley

The truck was booked for 8.00am and two young guys Colin & Rony were on time.I showed them what had to go and they got straight into with no mucking around and worked well together as a team.I would have no problem recommending these two guys for the 3"P's" Promt ,Polite & Professional.

Henri Pietersen

Friendly staff. No issues with move.

Caleb Manifold

mandy troyahn

justine tee

Did not end up using this service as I found another mover that suited my budget and personal needs better. However, their response time to my initial inquiry was very good, and Rozana's customer service was also excellent.

kate

NO REVIEW

Rebecca Harvey

Recently we used Fragile Removals to move from Victoria to Perth booked through Muval. By all accounts from a family member at the pick up point in Victoria, the guys that turned up were amazing, hard working and did a really good job of packing the load for transport. However... When the items were delivered to Perth, it was obvious there had been some sort of accident as one item in particular (a unique, large lamp hood) had been crushed & marked beyond repair. We did not have insurance on the hood but it was made known that it was a fragile item that needed to be handled with care. After many attempts to report the issue, we were met with radio silence. No follow up or explanation after calls, emails and voicemails. Just silence. They charge a bundle for less than satisfactory service. I would not recommend Fragile Removals.

Penny Barclay

Critical: Professionalism , Quality , Responsiveness Very disappointed with the company on my interstate move. Poor communication from the office, shattered an expensive painting and frame and the movers were unprofessional. WOULD NOT RECOMMEND Service: In-state moving

Jesse ljh

Wouldn't recommend. Recently relocated from VIC to WA. My tv was irreparably damaged. They definitely do not deserved to be called fragile movers. No one should move a tv by themselves. It's a two person job regardless of how strong you are. Sadly fragile removals did not seem to understand that despite their name. They also could not figure out where did one of my bag went. The worst thing is they only insure up to $2500 for tvs which I still need to pay $500 for excess, effectively only covering $2000 on my tv that I bought last year for >3k. Very upsetting. Would not recommend. EDIT: Fragile removals have since contacted me to remind me that my partner was the one that decided to insure my tv for $2000. Also they did reimburse $400 for the bag that they lost. They also told us to remove the review which I will not. Reason being: While I understand that we insured the tv for $2500. I was under the impression that the tv would be delivered in one piece and in the event it doesn't turn on due to transporting then I guess I it is fair I be reimbursed the amount that the tv was insured. But my TV was mishandled intentionally by the movers. It was not an accident that my tv was broken it was due to neglect. Oled tv panels are so thin and it should neither be handled by its corners nor by a single man. Also, since then, I have noticed indentations on that my ergotune supreme's foam armrest - as if they have been supporting a heavy pole for a long time. The fabric seat also feels like there is an indentation on a part that my bum does not sit on - also as if something heavy was placed on it for a long time and had stretched out the fabric. I was opened one of my boxes and the bottom of the box was covered in glass - i couldn't even figured out what was broken as they were pieces of shattered glasses. This is amongst bowls etc that was wrapped in bubble wrap. Just gives me an idea of how much force were using to throw my boxes and belongings around. Im staying in a temporary house atm most of my boxes are unopened Im am afraid of opening them and finding out what else is broken. I understand that moving stuff requires brawn but it also requires finesse. They claimed themselves to be fragile removals but they are none of that. I am only glad that the stuff that I have are not sentimental. Once again I will not recommend fragile removals and will not use their services again. Customer service was good tho communication was quick. 2 stars for that.

zundfolge1342

Recently used Fragile Removals to move from Victoria to Perth booked through Muval. The guys that turned up in Victoria were amazing, hard working and did a really good job of packing and placing into the shipping container. They left us feeling impressed! However- When the items were delivered to Perth, it was obvious there had been some sort of accident on the way as the items had been repackaged. Furniture items were broken / damaged and the plastic storage containers were smashed to pieces. Items were hurriedly placed into new house and the removalists took a few photos of the damage, including the chunk they took out of the plaster. Then nothing. No follow up or explanation. Just silence. I would not recommend Fragile Removals.

Mark Standford

Worst removalist company I've ever used and won't be using them again. The two removalists who came to my house to pick up furniture and packed boxes showed little respect both to me and my belongings and I was thinking about cancelling the job half way through because of their arrogance and ignorance. Calling themselves 'fragile' is bollocks because these removalists didn't even know that an expensive bed needs to be lifted and not slided along the ground. They also tried to rip me off by saying they weren't willing to check their wallets to pay back the correct remaining money in change. My recommendation - DON'T USE THESE REMOVALISTS!

Rochelle Lund

a disappointing experience in the end, as every piece of our bedroom suite has been damaged, as well as mulitple dents to the walls of the property we were leaving (a rental which we will now need to pay to cover the repairs).

Emma joel

Communication was shocking. We have moved more than 13 times in 7 years. Interstate and internationally and we have never paid this much before. They moved half our things into our new home and were supposed to provide us with all essentials while we quarantined. They left out the Cott, washer, dryer, TVs. They then couldn't deliver our second lot of possessions until almost 5 weeks after initial pick up.

Daniel Rogers

Alison Mahoney

Terrible experience moving from Melbourne to Perth with Fragile Removals. Their packers packed way more boxes than required half full and many crumpled in on eachother, they stacked a huge load onto our dining table and snapped clean it in half and promised a refund for space not used. In trying to seek the claim for the dining table and the refund promised for space not used, they started our extremely aggressive in their dealings and now have never responded again, after multiple genuine attempts. Can not believe a company could conduct business this way. Would not reccommend!

Emiliano Scozzi

Awful experience in any way. Moving Melbourne to Perth, half of our furniture broken, TV broken, mattress, clothes and shoes damaged by water infiltration. A lot of useless calls trying to get refunded as everything was under insurance, we are still waiting and we don't know what's going to happen as the customer service doesn't help. Worst moving experience ever. Avoid fragile removals.

Blunder Bus

Worst moving and storage experience imaginable. Several items went missing and others damaged. Follow-up communication was virtually nonexistent and mostly argumentative. Making a claim for damaged and lost goods turned out to be a nightmare experience of deceptive documentation and several inconsistent excuses. Finally, (one month later) they were only prepared to pay a small fraction of the replacement cost of just one of the many lost / damaged items. And, they ONLY pay a claim if customers agree not to post negative reviews on social media. Services: Moving-related packing , In-state moving

Dave Yates

## Perth ## related buisness ..Totally an unprofessional company. Cancelled on the original day of my moving saying they had a job that was bigger than expected for that Friday that was arranged. Then offered me another company to do the work that increased the rate substantially. The communication was unprofessional after agreeing to do the move. I would not recommend or use this outfit based on my above experience. I had a day off work with projected times every 2 hours that never occurred on the Friday. They did arrive 1 day later and asked for cash on the day. Seriously if they had been helpful, I would have paid cash as an appreciation. DO NOT USE .

martin norquay

We were moved 2 weeks ago and I lodged a complaint about missing items, one of which was a very expensive men's bracelet. Have made contact several times after being told they would contact me on Monday pending the outcome of an investigation. Haven't heard back despite several emails and phone calls. Very disappointed with the time it is taking to resolve this matter and allow me to get a claim underway! Leaves a very sour taste in my mouth when a move to a new home should be a joyous occasion. Company should have reputable staff that treat the fact that they are in our home as part of their job and act professionally. Not happy :(

sam manley

For a place called fragile removals and storage, I was very angry that they broke an ornate piece of furniture. I'll never go back to them and would recommend no one use them either.

Zane Mimmack

Would not use this company again! Wish I read the reviews before getting them to move me from Brisbane to Perth, countless issues with them

Heather Livingstone

Fragile removals is the opposite. They don't have any urgency to fix any items. The management is poor and not once have I received a call back to get the item fixed, I constantly chase them.

Tom Egan

AVOID !!!! DO NOT USE THIS COMPANY. EVER. Please read review for details. Hi Everyone, We used fragile removals to move all of my furniture, whitegoods and electronics from Melbourne interstate to Perth in December/January. We paid extra for insurance as we were worried about the distance our beloved housing items were travelling across Australia. We received our items in January and our 75 inch TV, Washing machine, coffee machine, mattress and lots of other items were all damaged in the process. Now we are being told that the insurance does not cover the damages! So upset is an understatement. There was around $9000 worth of items damaged and won't be able to recoup any of it. Please if you have any sense do not use these for moving home. Lesson learned!!!!

Nando Zappavigna

We would not use this service ever again, they were given specific instructions on how to pack items, provided with all the protective wrap and despite all of this did not use any of it. Items were then put in storage in such a mess that another company had to be hired to wrap and fix the mess. Do not use !!!! I would have given zero stars if possible.

albie keil

Would not recommend these guys. First I worked harder than the two guys did. Their only interest was stretching the job out. I did alot of work before the move day so it was only the heavy items to move pretty much down the road. Because it was listed as a 5 bedroom house they thought it was an all day job and were annoyed it was only small. They painfully took their time while the hours clocked up and at the end they damaged a piece of my furniture that I've heard nothing back from them about after multiple attempts.

Olivia Kennedy

Possibly the worst and most unhelpful movers, I have ever encountered!! Not only did they break our TV, washing machine, serval plates and they DROPPED OUR MATTRESS IN THE DIRT, but even after we paid for insurance they still refused to cover the costs of the damages. Please don't ever use this company. They are quite literally the worst moving company out there.

Islam Konsowa

I don't recommend this company to anyone .

Diane Stevens

2 Years ago we moved from our family house to an apartment. Whilst delivering into the apt there was considerable damage to the walls and furniture. In particular the large lounge suite was not able to fit through the stairwell into the apartment, I suggested removing the legs ( easily done). They didn't listen and consequently damaged the walls and legs of the couch We also had damage to the lift & dropped our teak table denting a corner. After months of correspondence I have yet to have the matter resolved. I'm out of pocket over $3000 + have a damaged table & couch. I checked that the company had insurance prior to booking. Its so disappointing that they just ignore you once the payment is made!!!

Tara Ferrier

Never use Fragile Removals Smashed sideboard, smashed pictures, smashed table-contractor on arrival said everything was badly packed, Moved from Melbourne to Queensland. Fragile accept responsibility on phone and then when cost of replacement items discussed they backtracked and are now not discussing anything. Pay peanuts get monkeys-my suggestion is to go with a company that is a bit more expensive. We are beginning legal proceedings as the damage bill is mounting as we unpack more things. Incentivised Review No

Lih Wern Wong

When the items were delivered, we realized 3 items were missing. They managed to find 2 of them a few days later and compensate a missing broom 1.5 month later! A few days after the initial delivery, we noticed a missing box. Got in touch with them and they insist the missing box was delivered and will not even compensate the $200 as stated in their policy. Why would I go through the hassle of reporting the missing item if the box wasn't missing! Of all the boxes that was delivered, they had to lose the most valuable one with wedding photo albums in it, which is difficult to replace, causing lots of grief to us. Basically, they misplaced 4 items in the initial delivery, shocking inventory process! Stay away from this company. Expect missing items if you use their service!

shiann clay

Shipped from Melbourne to Perth. Good people in Melbourne, very friendly, young nice. In Perth also nice but items arrived in poor condition. Side of my tv was melted in. Still working but not acceptable. Bed head and pieces of board were chipped and had little patches burnt. Overall not happy. But didn't pay for insurance so what can you do. Won't make mistake again

aaron p

Missing items from my boxes after being in storage with these guys for a few months. It seems they had been through every box and had already cataloged every item by putting a numbered sticker on every individual item, possibly getting ready to sell on as I was behind with my storage costs. When I did finally settle my account with them and they delivered my 46 boxes, many items was missing. And the items that was missing was all small, and valuable. Gold jewellery, designer bags and wallets, 15 items in all. When I spoke to a manager he spoke to me incredibly rude and aggressive and said because I had signed the paperwork when the boxes was delivered, I had agreed that all the items was there. Obviously I was unable to account for the items in the boxes without opening every box and checking at that time. He basically told me there was nothing I could do and wouldn't help me anymore. Considering taking matter to the police. Untrustworthy company. Very dodgy scammers

Steven Hawley

Moved from Melbourne to Perth. Terrible company. Stuff broken and they take no accountability. Insurance is a scam with how hard they make it to claim etc. I would avoid at all costs!

Eliana Grenfell

i have many things to share from fragil removals thank to GOD the true came to the head !!!! after almost one year FRAGIL REMOVALS SAID was a MISTAKE !!!!!!!!!!!!! and FRAGIL REMOVALS LAWYER MEDELSON SAID : WAS SENT TO BEBT COLLECTION ERROR !!!!!!! I ONLY SAID THE TRUE !!!!!

Nahid Pervage

Jill Bonanno

The management gave the worst customer service I've ever experienced - they were rude and dismissive about my concerns regarding the location of my furniture after a month's delay in delivery. However the guys who delivered the order were great - polite and professional.

Danielle Forbes

One star is still too high! Removalists were untrained backpackers, one with little English. They sent a truck that was too small, and had another person's stuff in it so they missed out some of our things. The lack of training has resulted in damages to my furniture which the company is now not accepting. I don't expect to pay a premium to get untrained backpackers - could've used Air Tasker if that was the service I wanted!

Hannes Nystrom

A company who treats their employees like dirt, extremely cheap. Can't recommend at all

Tara Ferrier

Don't use this company whatever you do!!!! We moved from Melbourne to Queensland and they have trashed nearly all of our furniutre, smashed pictures, legs broken off furniture and then said the furniture was vintage and therefore delicate. Quite to the contrary it was incredibly sturdy and well wrapped furniture. On arrival in Queensland the unpacked said that the furniture had not been correctly packed and that there was too much weight put on it which smashed it. They are refusing to answer correspondence even though they originally accepted responsibility. This is the worst removal experience I have ever had!!!!!

Juliana Mahecha

Terrible service. They damaged my washing machine and sofa and it has taken them 3+ months to give a partial response. They sent a person to look into the washing machine and the person confirmed verbally that the issue was because of poor handling, however Fragile Removals has come back saying they will not compensate arguing there is no physical damage to the washing machine, even though when the washing machine was unloaded it was not covered or in the same position as when it was packed in the origin location. As of today, we are still waiting in someone to come and check the sofa. Terrible customer service, wouldn't recommend anyone to work or hire this company.

Dannielle

I used this company when I moved from Vic to QLD & would have to say they are the worst removalist company Ive ever used. They broke numerous furniture items that I had to replace myself as they took no responsibility. They were terrible to deal with & I have told everyone I know not to use this company ever. Best removals company is Brisk Transport they are efficient & brilliant at what they do.

Joel Wescombe

Called me to add a 3rd guy to make the move go quicker. I have never seen 3 removalists work so slow. 1 guy spent the time chatting to his boss and walking around and the other wandering lost. Could have done it quicker myself. I moved 2 minutes away and they followed in their truck arriving 30 mins later after they sat at a servo and ate lunch and they still added that time to their time sheet. What should have taken 4 hours took 5.5 hours. Damaged the wall and all denied it. Called the company after to discuss my concerns and emailed them but no reply. Try some one else. These guys aren't professional removalists

Erin Lawlor

Do not use this company!! We were scheduled to have our furniture delivered however on moving day, the removalists didn't turn up. When we phoned the company to see what had happened the staff (Ella and Jem) were dismissive and advised that they didn't have the job booked in, despite us confirming with them over the phone twice prior to moving day. At one point the staff above blamed us for the error. Staff were unable to identify who their senior manager was or what their escalation pathways were for such situations. It took writing a comment on their social media page to receive any action to resolve the situation and identify who the manager was. We had to wait two days for the company to organise delivery and we were therefore required to make alternative living arrangements and dispose of perishable food (fridge items) resulting in financial loss. We were promised that the company director, David Drezner, would phone to apologise and discuss the situation however we're still waiting. We also have multiple scratches on furniture items and damaged packing boxes. It's been an incredibly poor experience. Services: Local moving , Moving-related storage

Helen Harmer

Had my furniture picked up from nsw to be taken interstate to Perth. Was supposed to arrive on the 14th Oct. I gave them a few calls a few days before hand to make sure stuff was on schedule and got a vague response about driver availability. Then I received an invoice for a months storage, which I responded to by letting them know I did not need storage as I had an empty house waiting for the furniture. A few days after that I get another invoice for over $1000 for extras that weren't on my original inventory..which there were but they were 2 rather large items that were listed that simply did not exist. I told my good could not be delivered until the 20th Oct and not unless the extra grand had been paid. I offered to pay the extra if they could get my goods to me sooner, suddenly they had a driver available on the 17th Oct. I waited all day, finally the truck arrived at 5pm! By this time I'm tired and stressed and just told the boys to unload as quickly as possible and to put all the boxes in one room..the 2 blokes did not have an allen key between them..so all legs were left off the lounge and the beds. My fridge freezer which was under 12 mths old now has several small dints on the front doors, my washing machine, also newish makes a loud whirring noise now, because the drum stabilisers were not used although they were available, it also has scuff marks that were not present before. The biggest upset is my dining table..very obviously had something heavy resting on the legs and they are broken, I've had 3 attempts to fix the legs myself without success. The glass table top is still propped up against the wall 3 weeks later and the stand/ legs are still in pieces..had other issues but to much to write here..upshot is , I would not recommend this removals company.

Akeera Dharmapala

I used this company to move my items from Perth to Melbourne (storage). 12 months later when I took my boxes out of storage I found that about 10 or so boxes were missing! Including really valuable handbags. I also used them to move from my Melbourne apartment to the storage unit. Again, a box Had gone missing with jewellery and other valuable items. Not only that, the price was significantly more than what was quoted (Im talking double). They pack really slow & spending time on the phone texting their friends (at least one of the members from Melbourne team I had was doing that) The Perth crew that packed my items was great. Peter the guy who does the quoted customer service was great but the best way to judge customer service is when things have gone wrong... Ive sent them a list of items that are missing and constant emails asking for an update and they haven't one touched based to say anything.... I would not recommend them to anyone. Services: Local moving , In-state moving

Jason Conci

THEIVES!!!!! Stole my wedding ring and watch From top draw of bed side cabinet. Melbourne to Sunshine coast. Do not use this company ??????

Abbie Gurd

Absolute scammers! Took 6 hours to pack a 2 bed 1 bath apartment where everything was already in boxes and bubble wrapped etc. The men would often disappear for 15 minutes at a time, taking advantage of the fact my 69 year old mother was on her own. Then had the gall to charge $1600!!! The same amount of things previously cost $600 to be moved and that included unpacking at the other end! I have approached them to complain and they took a message for their "customer care team" which obviously haven't called me back. Do not use this company!!

Michelle Singh

Overpriced and rude

Nell Last name

-----------WARNING-------- Avoid at all cost, The experience we received from this so called company was extremely slow and very poor service. *Fitness of workers extremely unfit and other was very elderly. *Very poor with GPS Navigation and following clients requests. *Takes 1hr longer to save $6 Toll. *Very slow and happy to stand around. *Time frame skills lacking. *Happy to drag gloss furniture on rocks and gravel. *Unable to judge door fames. *take no responsibly for damages even with proof. *Insurance is non existence and loves story time from there workers. If i could give a 0 star rating i would.

Sarah

Alberto Roura Martinez

Speeding drivers, dirty trucks and bad driving. I wouldn't hire these people for anything fragile.

Susie

Caution - think twice before using this company. Drivers were a no show and no alternative arrangements confirmed by the company. Read below for full details. I booked Fragile Removals for mum and dad's move from Calamvale to Rochedale South for Saturday 3rd of April. Everything was all set including reconfirmations from both sides - both Peter from Fragile Removals and mum called to reconfirm the booking a few days prior. However, on 3rd of April mum received a voicemail at 9am, the same time as their removals was meant to show up, stating that one of their drivers got Covid and has to isolate and the second driver also has to isolate. Alice, from Fragile Removals, informed mum that they couldn't get anyone until Tuesday (after the Easter long weekend) but mum pushed back and said it's too late as they need to deep clean the 3-bedroom townhouse and hand back keys to which Alice said she will try for Monday the 5th of April. Mum called me and I was shocked to hear this unfolding and I could hear how distraught she was. Mum doesn't have a good heart and that triggered me to call Alice myself. There was no new information that she hadn't already told mum and she just kept repeating that she will try and find someone for Monday. Moving home is already stressful enough as it is and when the removals company themselves cause additional stress, it's unbelievable and truly unprofessional how they don't have systems in place to mitigate risks. We've had to cancel their services or lack of services I should say because we have zero trust in them now. I hope someone reading this puts proper systems in place such as having standby drivers on call as backup and having a standby manager on duty for staff to call - Alice was the only staff member working with no manager. Mum and dad are in their late 60s having to unpack essential items such as bedding and toiletries from boxes because everything was packed and ready to go for their move. I do hope leaving this review will make the company improve their services but for us, you've lost a customer. Service: Local moving

Jason Veale

I had to deal with Fragile removals as part of an insurance claim. I have had furniture go missing, now I still don't know if it was this company or another partner that have misplaced my furniture, however I do know that Fragile have been appalling at following up my issue or returning calls even though I have been promised that someone 'will definitely call you back before the end of the day'. I had someone from Fragile come out on site to deal with my issue, and they asked if they could have until Monday to look in to the problem, I have received no call no email, even when I called up the team Customer Service to follow this up, I was told that someone would get back to me, this has never happened. Customer server is appalling.

A&K

Booked Fragile Removals in NSW through Muval for a transfer of our belongings to Western Australia. The pickup crew in NSW and drop off crew in WA were fine. However, the communication from this company is appalling. We were sent a delivery date of 4/11 but didn't receive our belongings until 15/11. When expressing my dissatisfaction with the company in an e-mail to the Interstate scheduler, I received a response telling me they hadn't received a delivery address (as if it's up to me to provide this and not Fragile in NSW who had my information already) and told that this time of year, transfers can take 3 weeks (I was never told this at any point prior). In other words, the response I got from him was supremely lacking in any kind of empathy. Then, when we finally received our stuff, one of our small tables was damaged. I had to send three e-mails before someone got back to me about it. Awful experience with this company during a pretty stressful period. I got the sense they couldn't care less about customer service/satisfaction.

Luke Andrew

My friend is in tears from her experience with these movers. she lost over $15k in items including ones of sentimental value. got insurance from the company which they did not assist in supporting her loss and was dismissive in nature.

Matt Coetzee

Do not use this company, they did the 1st half of the job taking way the furniture but didnt bother to schedule the return, I checked with the initial crew and they confirmed that someone would be back 2 days later. It didnt happen and we had a Open home that afternoon. My 80 year old father and I carried all that furniture back in ourselves. Their resaponse? Still waiitng.....

Michael Tan

***DO NOT USE*** Where to start..... if you're looking for a professional removalist company, look elsewhere. 1. 2.5hrs late on both ends 2. Invoiced double the initial quote 3. Apart from the teamleaders, removalist are unprofessional. (eg. found some of them helping themselves to the food in my fridge while on the job) 3. Interstate manager held my furniture and effects ransome and threatened to cancel my job while the guys where in my apartment if the hidden fees and charges (total of an additional $900) wasn't paid for. Which in turn would have incurred a cancellation fee and coverage of removalists wages for the time on site. 4. Delay after delay during the transport of my furniture and many damaged items.

Amanda Bennett

Posting on behalf of tech challenged friends. Would rate no stars if able to. Two hours late arriving. Downsizing so a lot of furniture to be left in situ, and still took 10 hours to relocate a prepared and fully packed house 7kms. Brought the wrong sized truck. Only brought in and placed the few pieces of furniture and left all labelled boxes in the garage, despite specifically being requested not to. (relocators aged 66 & 74). Their cleaners took 7 hours to clean despite only being asked to clean 3 bathrooms and all floors. Carpet cleaning (separate from general cleaning above) was only done in exposed areas, no furniture moved, requiring further effort on owners part. Final price was double the expected cost. All complaints and requests for refunds have been ignored.

YH J

The customer service is ignoring my calls and emails about insurance claim It is very hard to contact the customer service officer for a claim after moving. After I sent a claim form(#208204) for a damaged item and got an email from the customer service officer saying that she will be reviewing my case a month ago. after waiting for 2 weeks with no news, I called 5 times and sent 3 emails but I got no callback and no email. I don't understand why It takes more than a month to review it or let me know about the process. Even it takes that long, you need to respond. just ignoring is so rude. I saw some similar reviews about the claims from other customers, hopefully, this company is not doing this on purpose until customers give up after a long wait and being ignored.

David Hazelwood

Christopher Healey

Worst company ever. They extorted us. We were given a $500 maximum price estimate to move all of our stuff from our 3rd floor apartment into their storage facility. We moved ALL of our stuff except for 5 pieces of furniture to the ground floor about 10 metres from their truck ourselves before they arrived (and they were late by the way), and yet they charged us MORE than their maximum estimate despite the fact we did the majority of the work. Absolutely worst company ever. All they did when i raised the issue with them was make excuses and refuse to listen to anything I said. I've made a complaint to the ACCC and also to Consumer Affairs Victoria. DO NOT USE THEM.

Kylie Walls

This company did a terrible job of our move in Brisbane. They sent the wrong size truck, meaning we had to waste money swapping vehicles. One of the movers clearly did not know what he was doing, asking constantly what to do and needing long explanations. The move took a lot longer than it should have. Two pieces of furniture were broken. I witnessed them on more than one occasion trying to shove the furniture through a door it clearly wouldn't fit through (when there was a more appropriate door that would work). There were scratches left on two of the doors of the rental property we were moving into as a result. After many, many phone-calls and e-mails some compensation was offered and someone was sent to fix one of the doors. After two efforts to fix the door unsuccessfully (painted a door with wall paint without stripping back old paint, and then came back and painted it a much darker colour), we were offered compensation that would not cover the replacement of the door. We would NEVER recommend this company to anyone.